Business Details
Your Trusted PR & Social Media Partner in London
Richmond & Towers is a 100% employee-owned, B Corp certified public relations and social media agency based in London. Our approach combines strategic insight with creative storytelling, tailored specifically for food, drink, wellbeing, and lifestyle brands. With over 90 years of collective experience, we prioritise transparency, collaboration, and long-term client relationships. Our employee-owned structure fosters a culture of accountability and shared success, reflected in our industry-leading staff retention rate. We are committed to ethical practices, evidenced by our B Corp certification and partnership with Working Options to support underrepresented young people in communications.Our campaigns focus on authenticity, driving measurable business impact while maintaining a conscious approach to social and environmental responsibility. Every decision aligns with our mission to balance profit with purpose, ensuring our work benefits clients, communities, and the planet. This philosophy positions us as a trusted partner for brands seeking meaningful growth in a rapidly evolving market.
Services
PR
Social Media
Influencer Marketing
Content Creation
Digital Strategy
Media Training
Crisis Management
Highlights and features
- We are 100% employee-owned, ensuring accountability and long-term client relationships.
- Our B Corp certification demonstrates commitment to ethical and sustainable practices.
- We offer 90+ years of specialist experience in food, drink, and lifestyle PR.
- Our staff retention rate is three times the industry average for consistent service.
- We partner with Working Options to promote diversity in the communications industry.
Associations and certifications
- B Corp
Services
Public Relations
Our PR specialists craft compelling narratives that secure media placements and build brand authority. We combine data-driven insights with creative storytelling to engage consumer, B2B, and corporate audiences. With decades of food and drink sector expertise, we deliver campaigns that drive sales and reputation.
Social Media Strategy
We develop platform-specific social campaigns focused on meaningful engagement rather than vanity metrics. Our specialists create content that sparks conversations, builds communities, and drives measurable business outcomes through authentic influencer partnerships and trend-led content.
Influencer Marketing
We connect brands with relevant influencers who create credible, impactful content. Our campaigns prioritise strategic alignment over follower counts, ensuring partnerships deliver tangible results through targeted content that resonates with the target audience.
Content Creation
Our team produces engaging content across formats including videos, articles, and multimedia assets. We develop brand narratives that cut through digital noise, combining creative flair with strategic messaging to captivate audiences and drive brand recall.
Media Training
We prepare spokespeople for media interactions with tailored training sessions. Our experts provide practical techniques for interviews, crisis scenarios, and public speaking, ensuring confident, consistent brand representation across all communications channels.
People
Nikki Thomson
CEO
Nikki Thomson leads as CEO, driving strategic direction while maintaining our employee-owned ethos. She champions ethical business practices and oversees client relationships, ensuring alignment with our B Corp values and long-term vision.
Matt de Leon
Managing Director
Matt de Leon oversees daily operations, ensuring seamless campaign execution across client sectors. With extensive account management experience, he maintains our commitment to excellence while fostering team development and client satisfaction.
Nicole Kennedy
Head of Creative Strategy
Nicole Kennedy leads creative initiatives, developing innovative campaigns that blend storytelling with strategic objectives. She ensures our work remains cutting-edge while maintaining relevance to brand goals and audience engagement metrics.
Alex Cook
Senior Account Director
Alex Cook manages key client accounts, translating brand visions into effective communications strategies. With years of cross-sector experience, they ensure campaigns deliver measurable business impact while maintaining creative excellence.
Georgia Andrewes
Associate Creative Director
Georgia Andrewes shapes creative concepts that amplify brand messaging. She leads content development across PR and digital platforms, ensuring campaigns combine artistic flair with strategic precision to engage target audiences effectively.
Questions
What services do you offer?
We specialise in PR, social media, influencer marketing, content creation, digital strategy, media training, and crisis management for food, drink, wellbeing, and lifestyle brands.
What makes you different from other agencies?
As 100% employee-owned and B Corp certified, we prioritise ethical practices, staff investment, and client partnerships over shareholder profits, ensuring long-term consistency and accountability.
How do you approach client relationships?
We focus on collaboration, transparency, and measurable outcomes, maintaining dedicated account teams with deep brand expertise for consistent, tailored communications.
Do you work internationally?
While based in London, we execute campaigns globally, helping UK brands expand internationally and supporting international brands entering the UK market.
Can you work with challenger brands?
Yes—our experience ranges from disruptive startups to established household names, with strategies tailored to elevate brands at any growth stage.
