Business Details
Your Trusted Residential & Dementia Care Home in Guildford
Pilgrim Wood is a family-run care provider established in a 1920s country house set within three acres of grounds in Guildford, Surrey. Specialising in residential, dementia, and respite care for elderly individuals, we prioritise creating a homely environment that fosters dignity, independence, and security. Our experienced team delivers 24-hour personalised care, focusing on sensory stimulation therapies and social interaction to enhance residents' quality of life. The home combines modern amenities with traditional comforts, including home-cooked meals using fresh ingredients and recently renovated, spacious bedrooms with countryside views. Recognised for excellence through awards such as the Great British Care Awards 2020, we maintain continuity in staffing to build trust and rapport between residents and caregivers.Our elevated location offers serene landscapes while remaining conveniently accessible to Guildford's town centre. Families consistently praise our compassionate approach, noting how residents feel settled, respected, and engaged in daily activities. We aim to ease transitions for new residents through a welcoming atmosphere that mirrors a home rather than a clinical setting. Our commitment to transparency and ethical care standards ensures families feel confident in the support provided. Pilgrim Wood stands as a trusted choice for those seeking reliable, person-centred elderly care in Surrey.
Services
Residential Care
Dementia Care
Respite Care
Homecare Services
Activities Programme
Chef-Prepared Cuisine
Highlights and features
- We provide specialist dementia care using sensory stimulation therapies.
- Our 24-hour staff ensure continuous, compassionate support.
- Home-cooked meals use fresh, locally sourced ingredients daily.
- Spacious bedrooms feature modern amenities and countryside views.
- Award-winning care recognised at the Great British Care Awards.
What people say
Much more settled
Professional and compassionate care
Home-cooked food
Clean and well-maintained
Friendly staff
Services
Residential Care
Our residential care provides round-the-clock support for elderly individuals requiring assistance with daily living. Trained staff deliver personalised care plans in a homely environment, ensuring residents maintain independence while receiving necessary help with mobility, hygiene, and medication management. The service focuses on emotional well-being through social activities and one-to-one interactions.
Dementia Care
Specialist dementia care incorporates sensory stimulation therapies and structured routines to enhance cognitive function. Staff receive ongoing training in dementia-friendly communication techniques. We create secure, calming spaces with visual cues to aid orientation, alongside tailored activities that promote social engagement and reduce anxiety for residents at different stages of dementia.
Respite Care
Respite care offers temporary stays for individuals recovering from illness or providing family caregivers a break. Our flexible arrangements include convalescent support and interim care plans, maintaining the same high standards of attention and comfort as our permanent residential service for seamless transitions.
Homecare Services
Homecare services deliver professional assistance to elderly individuals remaining in their own homes. Our caregivers provide help with daily tasks, medication reminders, and companionship, enabling clients to retain familiar surroundings while receiving essential support tailored to their specific needs and routines.
Activities Programme
Daily activities include arts and crafts, gardening, and music therapy designed to stimulate both mind and body. Seasonal events and group outings encourage social interaction, while individual hobbies are supported through personalised engagement plans to maintain residents' interests and cognitive vitality.
Questions
What types of care do you offer?
We provide residential care, specialist dementia care, respite stays, and homecare services for elderly individuals in Guildford and surrounding areas.
Do you have 24-hour staffing?
Yes, our trained caregivers are available 24/7 to assist residents with medical needs, personal care, and emergency situations.
How are meals prepared?
Meals are home-cooked daily using fresh vegetables and quality ingredients, with special dietary requirements accommodated by our kitchen team.
Can I visit my relative anytime?
Families are welcome to visit at any time, though we recommend scheduling during daylight hours to ensure residents' rest periods remain undisturbed.
What qualifications do your staff hold?
All caregivers complete dementia care certification and receive ongoing training in elderly support, with many staff members having over five years' experience in the field.
