Experience the Best Possible Life at Downsvale Nursing Home
Welcome to Downsvale Nursing Home, an award-winning care home in Dorking, Surrey, providing specialised nursing care for people with dementia, or those requiring respite or palliative care. Our mission is to create a home that our residents will find restful, where the food is delicious and the environment is friendly and comfortable.
Our Philosophy
Our philosophy is to create a secure, relaxed, happy and homely atmosphere for our Residents to live in and the staff to work in. We aim to treat our Residents with dignity and respect, taking the time to recognise the needs of residents who are sometimes unable to express their needs owing to conditions such as Dementia (EMI). Their family and friends will always be made welcome, encouraged to visit, stay for a meal and spend time together. Staff are sympathetic to, and able to recognise, understand and cater for Residents individual needs.
Our Services
We offer a wide range of services, including:
- Nursing Care: We concentrate on delivering the most exceptional nursing care and support that really makes a difference to the lives of our residents. All of our nurses are fully qualified, experienced and have a strong understanding of best clinical practices and are up to date with all of the latest practices.
- Dementia Care: We offer your loved one the physical and social environment that is specially designed for living with dementia which most people are not able to provide at home.
- Palliative Care: When it comes to palliative care, residents and their families deserve the most compassionate, dignified and comfortable environment possible. At Downsvale we have experienced, qualified staff, trained and supported by our local hospice.
- Respite Care: Whether you are looking for long term residential care for your loved one or whether it's recovering from an operation or you just need a short-term break from caring, you'll find the Downsvale Nursing Home has a warm welcome, an excellent reputation and a very high standard of care and facilities with specialist respite care in a safe and secure setting.
Our Home
Downsvale is a home from home environment offering complete person-centred care in an idyllic setting nestled in the beautiful rolling landscapes of Boxhill in Surrey. It is close to all amenities and offers 24 hour care for you and your loved ones in a caring and safe place for all who stay here.
Our Team
Our Home Manager, Deepa Chhapwale, is passionate about delivering high quality care and is supported by a skilled and experienced team who undertake regular on-going accredited professional training to ensure that the care provided to our residents is of the very highest standard.
Overall Experience
The reviews highlight the positive experiences of residents and their families at Downsvale nursing home. The home is described as clean, welcoming, and homely, with a strong focus on caring for residents with dementia and memory issues.
Staff and Care
The staff are consistently praised for their kindness, care, and attention to residents. They are described as "amazing", "lovely", and "caring", making residents feel safe and well looked after. The management team is also commended for their supportive role.
Facilities and Environment
The home is described as clean and comfortable, with rooms that feel homely and familiar. While some reviewers mention that the home may not be the most modern, it is still a warm and welcoming environment.
Activities and Engagement
One reviewer notes that the home may not be suitable for more active residents, as there may be limited group activities available. However, this is not a major concern, as the focus is on providing a comfortable and caring environment for residents with dementia and memory issues.
Family Involvement
Families are made to feel welcome and supported, with staff being helpful and caring towards them as well. This helps to create a sense of relief and reassurance for families who have placed their loved ones in the care of Downsvale nursing home.
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