Business Details
23 Years
experience
Emergency
services
Your Trusted IT Partner in Doncaster
Established in 2003, Holistic IT has built a reputation as a trusted provider of comprehensive IT solutions for businesses across the UK. Our team of certified professionals specialises in managed IT support, cloud services, cybersecurity, and technology procurement, serving clients from Doncaster and beyond. With over two decades of industry experience, we maintain partnerships with leading vendors including Microsoft, Cisco, and VMware to deliver tailored technology solutions. Our commitment to technical excellence is demonstrated through certifications such as Cyber Essentials Plus and ISO27001 accreditation.We combine extensive product knowledge with strategic consultancy to help businesses optimise their IT infrastructure while maintaining strict compliance with data protection standards. Our approach prioritises transparency, with competitive pricing and vendor-agnostic advice ensuring clients receive the most appropriate solutions for their specific requirements. Through continuous investment in staff development and technology partnerships, we have successfully delivered projects for organisations ranging from local SMEs to national institutions.
Services
Managed IT Support
Cloud Migration
Cyber Security
IT Product Procurement
Server Support
Disaster Recovery
WiFi Management
Firewall Services
IT Consultancy
Hardware Supply
Details
- Year established: 2003
Highlights and features
- 20+ years of experience delivering IT solutions across the UK
- ISO27001-certified information security management systems
- Vendor-agnostic advice with access to 1000+ technology products
- Award-winning technical support team with industry accreditations
- Proven track record with public sector and multinational clients
Associations and certifications
- ISO27001
- Cyber Essentials Plus
- Microsoft Gold Partner
- Cisco Partner
- HP Gold
- Netgear Platinum
What people say
Outstanding ongoing support
In-depth knowledge
Go above and beyond
Improved security posture
Award-winning team
Services
Managed IT Support
Our fully managed IT support services provide proactive system monitoring and maintenance for businesses of all sizes. With certified technicians available during office hours and emergency support options, we ensure minimal downtime through regular system updates, performance optimisation, and security patch management. Our approach combines remote monitoring tools with on-site support capabilities to maintain optimal IT operations.
Cloud Migration
We specialise in secure cloud migration services using Microsoft Azure and Office 365 platforms. Our certified engineers assess existing infrastructure, develop migration strategies, and implement cloud solutions that enhance business continuity. This includes data transfer, application virtualisation, and post-migration support to ensure seamless transition while maintaining compliance with data protection regulations.
Cyber Security
Our cybersecurity services include network vulnerability assessments, firewall management, and ISO27001 compliance support. We implement multi-layered security solutions featuring endpoint protection, email filtering, and intrusion detection systems. Regular security audits and staff training programs help organisations maintain robust defences against evolving cyber threats while meeting regulatory requirements.
IT Product Procurement
We offer comprehensive IT procurement services with access to thousands of hardware, software, and consumables from leading vendors. Our team provides product selection advice, competitive pricing negotiation, and next-day delivery options. This service includes full technical support and warranty management for all supplied equipment and software licenses.
Disaster Recovery
Our business continuity solutions feature cloud backup and disaster recovery systems that protect critical business data. Using automated replication technologies, we implement recovery solutions with guaranteed service level agreements. This includes regular backup verification, rapid data restoration processes, and comprehensive recovery testing to ensure business operations can continue during unexpected disruptions.
People
Luke Shepherd
Managing Director
Founder and MD with over 20 years' experience in IT solutions. Leads strategic development while maintaining hands-on involvement in client relationships and service innovation. Holds multiple industry certifications and vendor partnerships.
Patrick Louis-Jean
Technical Manager
Certified IT professional with extensive experience in technical support leadership. Oversees daily operations of the support team, manages client IT strategies, and ensures technical excellence across all service deliveries.
Questions
What IT services do you offer for businesses?
We provide managed IT support, cloud migration, cybersecurity solutions, hardware/software procurement, server management, and disaster recovery services tailored to business needs.
Are you certified for information security standards?
Yes, we hold ISO27001 certification and Cyber Essentials Plus accreditation, demonstrating our commitment to maintaining robust information security management systems.
Do you support businesses outside South Yorkshire?
While based in Doncaster, we deliver IT services to organisations nationwide through a combination of remote support and strategic partnerships.
How quickly can you respond to IT emergencies?
We offer emergency support services with rapid response times, prioritising critical business systems to minimise operational disruption during technical crises.
Can you help with technology procurement?
Yes, we supply IT hardware, software, and consumables from major vendors with competitive pricing, next-day delivery options, and full technical support.
What industries do you typically work with?
We serve diverse sectors including public sector, education, healthcare, manufacturing, and professional services, adapting our solutions to specific industry requirements.
