Helping you find the perfect piece of jewellery to treasure for life
At Smiths the Jewellers, we are a family-run business with a passion for providing exceptional customer service and high-quality jewellery. With a rich history dating back to 2004, our story began in Newark on Trent, where our founder, Sonya, traded from market stalls before opening our first store. Over the years, we have built a loyal customer base, and we are proud to have earned a reputation for excellence in the jewellery industry.
Our Story
Our journey began with Sonya, who comes from a family of watch, clock repairers, and jewellers. Growing up, she was surrounded by the ticking of timepieces and the smell of petrol used to clean the many movements on which her grandfather worked. This sparked a passion for all things mechanical and a desire to share that passion with others.
Our Mission
Our mission is to provide each customer with an exceptional experience, whether in-store or online. We believe that every piece of jewellery sold is part of our customers' journey, and we aim to deliver outstanding aftersales support to ensure that our customers feel valued and supported every step of the way.
Services We Offer
At Smiths the Jewellers, we offer a wide range of services, including:
- Wedding Bands: We understand the importance of finding the perfect wedding band, which is why we offer a bespoke service to create a unique piece that reflects your love story.
- Sell Your Gold: If you have unwanted gold jewellery, we offer a service to recycle and upgrade your items, giving you the opportunity to invest in new pieces or cash in on your unwanted gold.
- Jewellery Collection: Our extensive collection includes diamonds, gold, and silver pieces, as well as pre-owned jewellery, ensuring that we have something to suit every style and budget.
Why Choose Us
Here at Smiths the Jewellers, we pride ourselves on our commitment to excellence, and our loyal customer base is a testament to our dedication to providing exceptional customer service. We believe that jewellery is more than just a possession; it's a part of your story, a moment in your life journey. We aim to be part of that journey, helping you choose the right piece of jewellery that reflects your personal style and tells your story.
Customer Experience
The reviews highlight the exceptional customer experience at Smiths The Jewellers. The staff are consistently praised for being friendly, helpful, and knowledgeable. They are commended for their excellent customer service, with many reviewers mentioning that they felt valued and attended to.
Product Quality and Variety
The reviews also highlight the quality and variety of products available at Smiths The Jewellers. Reviewers are impressed with the range of jewellery on offer, including bespoke and second-hand items. The quality of the products is also praised, with many reviewers mentioning that they are happy with their purchases.
Repair and Customization Services
The repair and customization services offered by Smiths The Jewellers are also highly praised. Reviewers are impressed with the quick turnaround time and the quality of workmanship. Many reviewers mention that they were able to get their jewellery repaired or customized to their satisfaction.
Overall Impression
Overall, the reviews paint a positive picture of Smiths The Jewellers. The staff are friendly and helpful, the products are of high quality, and the repair and customization services are excellent. Reviewers consistently mention that they would highly recommend the store to others.
