Business Details
Your Trusted Primary Care Provider in Wigston
Bushloe Surgery is dedicated to delivering exceptional primary care to the Wigston community. Our team of skilled healthcare professionals prioritises patient-centred care, ensuring every individual receives tailored medical attention. We focus on preventive healthcare and long-term condition management while maintaining accessibility for new patients. Our practice integrates modern technology with traditional values, offering online services and digital tools to enhance patient engagement. Through continuous staff development and collaboration with local healthcare providers, we maintain high clinical standards.We actively seek patient feedback to drive improvements and foster a culture of transparency and accountability. Our commitment to community health is reflected in our comprehensive services, from routine check-ups to specialist referrals. We operate with clear communication channels and ethical practices, ensuring patients understand their treatment options. By balancing innovation with personal care, we aim to be a trusted healthcare partner for generations. Our vision aligns with NHS principles, focusing on equitable access and holistic well-being.
Services
Primary Care
Prescription Services
Appointments System
Online Health Records
Physiotherapy Referrals
Highlights and features
- Experienced multidisciplinary team with specialist healthcare roles
- Patient-centred approach with flexible appointment options
- Accessible location serving Wigston and surrounding areas
- Integrated digital health services for convenience
- Commitment to continuous quality improvement through feedback
What people say
Efficient online booking
Knowledgeable staff
Comprehensive care
Quick prescription processing
Modern facilities
Services
Primary Care
Our core primary care services provide comprehensive medical treatment for patients of all ages. The practice offers routine consultations, chronic disease management, and preventive healthcare through experienced GPs. Patients benefit from continuity of care with assigned named doctors while maintaining flexibility for urgent appointments. Our team follows evidence-based protocols to ensure accurate diagnoses and effective treatment plans tailored to individual needs.
Prescription Services
We offer efficient prescription ordering and management through multiple channels including online systems and telephone requests. Patients can order repeat prescriptions up to a week in advance with three working days processing time. Our pharmacists provide medication advice and review processes ensure safe prescribing practices. We support electronic prescription transfers to nominated pharmacies for convenient collection.
Appointments System
Our triage-based appointment system ensures appropriate clinical resource allocation. Patients complete detailed request forms for assessment by trained staff, with appointments assigned based on clinical need. Options include same-day urgent appointments, three-day standard appointments, and ten-day planned consultations with various healthcare professionals. The system prioritises efficient access while maintaining clinical safety.
Online Health Records
We provide secure online access to medical records through the SystmOnline platform and NHS App. Patients can view test results, manage appointments, and order prescriptions digitally. Our systems support remote healthcare management while maintaining strict data protection standards. Digital tools enhance patient engagement and streamline administrative processes for improved efficiency.
Physiotherapy Referrals
First Contact Physiotherapists (FCPs) offer specialist assessment for musculoskeletal conditions without GP referral. They treat soft tissue injuries, sports injuries, and back/neck pain with comprehensive diagnostic capabilities. FCPs can initiate physiotherapy courses, order investigations, and make specialist referrals through established pathways, providing direct access to musculoskeletal expertise.
People
Dr Sam Adcock
GP Partner
Experienced GP with specialist interest in minor surgery, providing clinical leadership and patient care three days weekly.
Dr Sarah Levy
Paediatric Lead
Specialist in paediatric care, managing child health services and coordinating specialist referrals for young patients.
Robert Whitehead
Practice Business Manager
Oversees operational management of the practice, ensuring efficient service delivery and compliance with NHS standards.
Rachel Blakeman
Practice Pharmacist
Provides medication expertise, conducting prescription reviews and offering patient advice on pharmaceutical treatments.
Sara Poultney
Assistant Practice Manager
Manages administrative operations and handles patient feedback, ensuring smooth practice management and service improvements.
Questions
How do I register as a new patient?
Complete our online registration form or contact us directly. You'll need to provide identification and proof of address.
What appointment options are available?
We offer same-day urgent appointments, standard appointments within three days, and planned consultations up to ten days ahead.
How can I order repeat prescriptions?
Use SystmOnline, the NHS App, or contact our reception team directly for prescription requests with three working days' notice.
Are physiotherapy services available?
Yes, our First Contact Physiotherapists provide direct access for musculoskeletal conditions without requiring GP referral.
What online services do you offer?
Access medical records, order prescriptions, manage appointments, and view test results through our secure online platforms.
How can I provide feedback?
Use our Friends & Family Test, complete feedback forms, or contact our practice manager directly via email or phone.
