Healthy Lives through Outstanding Primary Care
Bushloe Surgery, located at Two Steeples Medical Centre, Abington Close, Wigston, LE18 2EW, is a primary care medical centre dedicated to providing exceptional healthcare services to our patients. Our team of experienced and caring clinicians, including GP's and Advanced Nurse Practitioners, are committed to delivering high-quality, patient-centred care that is tailored to meet the unique needs of each individual.
Our Services
At Bushloe Surgery, we offer a comprehensive range of healthcare services, including family planning and contraceptive advice, first contact physio, and non-NHS services. We also provide a variety of clinics and services, including appointments, prescriptions, and self-referral forms and exemptions. Our practice pharmacists are available to offer guidance and support on managing medications and staying healthy. Additionally, we participate in clinical research and provide patient education and self-care resources to empower our patients to take control of their health.
Our Vision
Our vision is to see the patients of Bushloe Surgery enjoying healthy lives through the provision of outstanding primary care. We strive to achieve this through high-quality healthcare that is patient-centred and user-friendly. Our helpful, caring, and enthusiastic staff work together to provide a welcoming and supportive environment that puts the needs of our patients first.
New Patients
New patients are always welcome at Bushloe Surgery. We invite you to register online or contact us to learn more about our services and how we can support your healthcare needs. We are committed to providing exceptional care to all our patients, and we look forward to serving you.
Staff and Service Quality
The reviews highlight mixed experiences with the staff and service quality at the clinic. Some reviewers praised the caring, professional, and friendly attitude of the doctors, nurses, and receptionists, citing excellent treatment and efficient service. Susan Marquis, Elizabeth Pearce, S. O., Hadil Nayef, and Niall Maplesden all commended the clinic for its high standards.
On the other hand, several reviewers were extremely dissatisfied with the service they received. Anon Wolf was shocked and disgusted when they were refused a face-to-face appointment with a doctor, despite reporting a mental health issue. Amber Hall felt that the clinic was unhelpful and unresponsive to her concerns about her baby's illness. Becky Wrigley was traumatized by the way she was informed of her terminal diagnosis over the phone, without a face-to-face appointment. Redd Zeven accused the clinic of being incompetent, insensitive, and caring more about profits than patient well-being.
Communication and Appointment Booking
Communication and appointment booking were significant issues for several reviewers. Peter Mackenzie, Anon Wolf, and Kh experienced no problems with this aspect, while Amber Hall, S. O., and Fatima had difficulties in getting through to the reception or booking appointments.
Environment and Facilities
The clinic's environment and facilities varied in their impressions. Niall Maplesden described the flu vaccination clinic as well-organized and efficient, while Jane Simmons highlighted the measures taken to prevent the spread of COVID-19, such as intercoms, masks, and plastic barriers.
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