Transform Your Space, Transform Your Life
At West Derby Carpets and Blinds, we are a leading provider of high-quality flooring solutions and window treatments in Liverpool. Our mission is to help our customers transform their living spaces with our extensive range of products and exceptional customer service.
Our Story
Our journey began with a passion for providing the best flooring and window treatment solutions to our customers. Over the years, we have evolved to become one of the most trusted names in the industry, serving the Liverpool community with pride. Our commitment to excellence, quality, and customer satisfaction has earned us a loyal customer base.
Our Services
We offer a vast range of products and services designed to cater to our customers' diverse needs. Our flooring solutions include carpets, laminate, LVT, Amtico, and vinyl flooring, ensuring that you find the perfect fit for your home or office. Our window treatment range features a variety of blinds, including wooden Venetian blinds, roller blinds, Roman blinds, and vertical blinds, among others.
In addition to our product offerings, we provide expert installation services, ensuring a seamless and hassle-free experience for our customers. Our team of professionals is dedicated to providing personalized support, from measuring and fitting to after-sales care.
Our Values
At West Derby Carpets and Blinds, we believe in building strong relationships with our customers, suppliers, and partners. Our core values revolve around quality, excellence, customer satisfaction, and sustainability. We strive to create a positive impact on the environment by promoting eco-friendly products and practices.
Get in Touch
If you're looking for inspiration, expert advice, or simply want to explore our product range, we invite you to visit our showroom or website. Our team is always happy to assist you in finding the perfect flooring or window treatment solution for your space.
Overall Experience
The reviews highlight a majority of positive experiences with West Derby Carpets and Blinds, with customers praising the company's helpfulness, good quality products, and excellent service.
Positive Aspects
- Friendly and Knowledgeable Staff: Many customers praised the staff's politeness, knowledge, and helpfulness, particularly Debbie and Dave.
- Good Quality Products: Customers were happy with the quality of the blinds and carpets, stating that they looked "amazing" and were "high quality".
- Excellent Service: The majority of customers reported excellent service, with punctual, clean, and considerate fitters, and clear communications throughout the process.
Negative Aspects
- Poor Customer Service: Some customers experienced poor customer service, including being lied to, and rudeness from managers.
- Delays and No-Shows: A few customers reported experiencing delays, no-shows, and poor communication regarding appointment times.
- Disappointing Experiences: Some customers had disappointing experiences, including being left with excess materials and broken promises.
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