Transforming Spaces, Enhancing Your Business
A Legacy of Quality and Expertise
Woolton Carpets has been a trusted name in the Liverpool area for over 60 years, renowned for exceptional quality and unwavering customer service. From humble beginnings, we have grown into one of the most respected flooring retailers in the region, offering a diverse range of products and services to meet every need.
Comprehensive Flooring Solutions
Our extensive showroom boasts a comprehensive selection of flooring options to suit every taste and budget. We proudly showcase luxury carpets from renowned manufacturers across the globe, alongside beautiful laminate flooring, contemporary vinyl flooring, and a vast array of other materials.
Professional Expertise at Your Fingertips
Beyond simply selling flooring, Woolton Carpets offers a complete flooring solution. Our experienced team of professionals can provide:
- Expert guidance: We offer personalized consultations to help you find the perfect flooring for your home, considering factors such as lifestyle, budget, and aesthetics.
- Professional installation: Our skilled fitters guarantee meticulous installation, ensuring a seamless and lasting finish.
- Premium underlayment: We use only the highest quality underlayment to ensure maximum comfort and warmth underfoot.
- Waste disposal: We take environmental responsibility seriously and responsibly dispose of all old flooring materials.
Exceptional Customer Service and Value
Our unwavering commitment to customer satisfaction is reflected in our excellent reputation and reviews. We pride ourselves on offering:
- Competitive prices
- Responsive communication
- Transparent and clear information throughout the process
- Friendly and helpful staff ready to assist your every need
Get in touch today and experience the Woolton Carpets difference!
Availability and Range of Products
Woolton Carpet Centre has an impressive range of products available, including carpets, laminates, tiling, and lino. The centre has a huge store located in the centre of Garston, making it easily accessible to customers. The store stocks a massive range of products from various manufacturers, including UK and European brands.
Customer Service
The staff at Woolton Carpet Centre are friendly and helpful, but this helpfulness seems to dwindle once a deposit has been taken. Some customers have reported a "computer says no" attitude from staff, making it difficult to provide feedback or constructive criticism. However, staff are willing to assist customers in finding what they need and will do their best to ensure that customers receive what they want within their budget.
Value for Money
Prices at Woolton Carpet Centre are reasonable, and the quality of the products is very good indeed. However, some customers have reported that the customer experience does not match the price they pay. Customers are advised to shop around to find the best value for their money.
Trustworthiness
The Carpet Centre is currently going through the approval process with the Office of Fair Trading, which suggests that the company can be trusted. Customers can expect a written quotation, a safe deposit, a two-year guarantee, and next-day delivery when ordering.
Overall Experience
While Woolton Carpet Centre has its drawbacks, it is an excellent store that caters to all flooring needs. The staff are friendly and helpful, and the products available are of good quality. However, some customers have reported a poor customer experience due to a "computer says no" attitude from staff when it comes to feedback or constructive criticism.
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