Website Call now
Website
Call

Our Story: A Rich Heritage of Quality and Service

Wilsons Butchers, a proud family business now in its fifth generation, has been serving the local community with the finest quality meats and exceptional customer service since 1928. Founded by George Wilson, the shop was taken over by his wife Sybil after George's untimely death, with the help of her partner Harold. In 1985, the reins were passed to the Green brothers, Andrew and John, who have continued the legacy of quality and service established by their predecessors.

A Diverse Range of Quality Products

While we remain committed to our roots as a traditional family butcher, we have expanded and diversified our product range over the years to include pies, cooked meats, and a wide variety of handmade sausages. Our commitment to quality has never wavered, and we are proud to have been named 'England's Best Butcher 2005 - 2006' and 'Britain's Best Butcher 2013-2014'. Our reputation is built on our dedication to providing only the best quality products, backed up by customer service levels that we strive to make second to none.

Famous for Our Pies

Our pies, particularly our pork pies, have gained national recognition and have been a significant part of our business since Robert (Bob) Green introduced them. We have won numerous awards for our pies, including being named Best Small Pork Pie on three occasions at the Great Yorkshire Pie competition, and being named in the top four places of the Pork Pie Appreciation Society annual competition. Our pies are a testament to our commitment to quality and innovation, and we are proud to offer them alongside our traditional meat products.

From Field to Fork

At Wilsons Butchers, we are committed to sourcing our products responsibly and ethically. We believe in the importance of traceability and know the origins of all our products, from field to fork. Our beef, for example, is sourced from local farms and is fully traceable from farm to fork. We are proud of our commitment to quality and transparency, and are happy to answer any questions you may have about our products.

Expanding to Meet Your Needs

In 2013, after over 25 years at our original shop, we expanded into the shop next door, allowing us to better serve our customers and offer an even wider range of products. We are committed to continuing to evolve and expand to meet the needs of our customers, while remaining true to our heritage of quality and service.

Our Commitment to You

At Wilsons Butchers, we are committed to providing you with the finest quality products and exceptional customer service. We are a proud family business with a rich heritage, and we are dedicated to upholding the values of quality, transparency, and innovation that have defined us for generations. We look forward to serving you and your family for years to come.

Reviews
Positive: Excellent product quality, friendly staff, and good value for money.
Negative: Occasional issues with product labeling and customer service, specifically with receiving a receipt upon payment.

Product Quality and Customer Satisfaction

The majority of the reviews highlight the excellent quality of the products offered by Wilson's Butchers. Customers have praised the delicious pork pies, steak pies, and the variety of freshly made cold sandwiches and hot sandwiches. The staff is also appreciated for their friendly service and helpfulness.

Awards and Recognition

One customer mentioned that the shop's pork pies are award-winning, further emphasizing the high-quality products offered by Wilson's Butchers.

Customer Feedback on Pricing and Value

While the prices are not the cheapest, customers have expressed satisfaction with the value for money they receive at Wilson's Butchers. The prices are considered reasonable for the quality of the products offered.

Special Requests and Customer Service

Some customers have appreciated the staff's willingness to accommodate special requests, such as the butcher cutting meat to specific sizes or providing raw feed dog food. However, one customer experienced an issue with receiving a receipt upon payment, highlighting a potential area for improvement in customer service.

Occasional Issues with Product Labeling

One customer reported encountering issues with product labeling, specifically with the chicken cordon bleus being mistakenly labeled as garlic kievs. This issue occurred twice, which may indicate a need for better quality control in product labeling.

Review Wilsons Of Crossgates

Be the first to review Wilsons Of Crossgates.

Write a Review