Your Local Pharmacists in Willesden & Harlesden
Brentmead Pharmacy is an independent NHS Community Pharmacy serving the people of London. Since our establishment in the Willesden / Harlesden area, we have been committed to providing our patients with exceptional service, personalized advice, and reliable healthcare solutions.
Driven by a team of experienced pharmacists and healthcare professionals, we offer a comprehensive range of services designed to cater to all your healthcare needs. Whether you require medication management, vaccinations, health advice, or convenient online services - we are here to support you every step of the way.
NHS & Private Prescriptions
- Prescription collection and dispensing
- Repeat prescription ordering & reminders
- Private prescriptions & medication sourcing
- Medication reviews & adherence support
Health & Wellbeing
- Health advice from experienced pharmacists
- Blood pressure checks & lifestyle guidance
- Contraception services & vaccinations
- FIT-to-Fly certificates & COVID-19 testing
Online & Delivery Services
- Secure online ordering & prescription reminders
- Convenient & free prescription delivery across London
- Over 8000 items available in our online store
- Secure data storage & privacy commitment
Why Choose Brentmead Pharmacy?
- Exceptional Service: We pride ourselves on providing personalized and compassionate care, ensuring your needs are met with empathy and understanding.
- Expert Advice: Our highly skilled pharmacists are available to answer your questions and offer tailored advice on medication, health concerns, and lifestyle choices.
- Accessibility & Convenience: With convenient online services, free delivery, and extended opening hours, accessing your healthcare is easier than ever.
Summary of Customer Reviews:
Customer Service:
- Excellent Customer Service: Many customers have praised the pharmacy's staff for their kindness, helpfulness, and professionalism.
- Efficient and Reliable: Staff are known to deliver quick and professional services, with customers appreciating the extra mile they go to ensure customer satisfaction.
Work Experience:
- Positive Work Experience: A customer had a positive work experience at the pharmacy, finding the staff to be kind and accepting of customers.
Prescription Issues:
- Alternative Medication Concerns: One customer had an issue with receiving an alternative medication without proper communication, leading to confusion and disappointment.
- Prescription Issues Resolved: A customer had an issue with their prescription, but the pharmacy resolved it efficiently, demonstrating their commitment to customer satisfaction.
General Feedback:
- Recommendations and Praise: Many customers have recommended the pharmacy to others, praising the staff and the service provided.
- Grateful Customers: Several customers have expressed their gratitude for the pharmacy's services, particularly during the pandemic.
Negative Feedback:
- Hostile Treatment: One customer reported receiving hostile treatment from certain staff members, leading to a negative experience.
- Lack of Honesty and Communication: A customer had an issue with the pharmacy not telling them the truth about their prescription, and holding it hostage for several days, leading to a negative review.
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