Our Commitment to Quality Care
At Albyn Veterinary Centre, we are passionate about providing exceptional care for your furry friends. We treat every pet as a valued member of your family, offering comprehensive medical and surgical services along with compassionate and attentive care. Our team of highly skilled vets and nurses are dedicated to promoting preventative healthcare, managing illness and injury, and ensuring your pet's well-being throughout their lives.
Our Services
We offer a comprehensive range of services to meet your pet's individual needs.
Comprehensive Medical and Surgical Care
- Routine vaccinations and parasite control
- Emergency and critical care
- Surgical procedures including advanced laser therapy
- Dental care and preventative measures
- Nutritional and dietary consultations
Holistic Care
- Acupuncture and physiotherapy
- Pet rehabilitation and hydrotherapy
- Behaviour consultations and training advice
Dedicated Care Team
Our team of experienced nurses is highly skilled in providing compassionate care and technical assistance. They are committed to:
- Providing gentle handling and reassurance to your pet
- Assisting with medication administration and treatments
- Educating owners on pet health and preventative measures
- Handling sensitive cases with sensitivity and care
Client-Centered Approach
We believe in open communication and collaborative care. We take the time to:
- Discuss concerns and answer your questions thoroughly
- Provide clear and concise information about your pet's treatment and progress
- Involve you in decisions regarding your pet's healthcare
Additional Services
- Pet boarding and grooming
- Pet food and supplies
- Insurance guidance and claims processing
Get in touch with us today to learn more about how Albyn Veterinary Centre can provide exceptional care for your beloved pet.
Mixed Review Experience
The reviews for this veterinary clinic are predominantly negative, with only a few positive comments scattered throughout. Many reviewers have expressed frustration and disappointment with the service they received.
Lack of Compassion andPoor Communication
Several reviewers have reported unpleasant interactions with the clinic's owners or staff, citing rudeness, dismissiveness, and a lack of listening skills. One reviewer recounted a particularly distressing experience, where a sick kitten was not properly cared for and ultimately passed away. The staff's handling of this situation was deemed insensitive and uncaring.
Hygiene and Cleanliness Issues
One reviewer expressed concern about the reuse of cardboard boxes and mentioned that the clinic's overall hygiene and cleanliness could be improved.
Lack of Professionalism and Expertise
Some reviewers have questioned the clinic's skills and expertise, particularly in emergency situations. One reviewer reported that their dog was sent home without any further treatment or examination, only to require surgery at an out-of-hours service, where they sadly passed away.
Positive Comments
While the majority of reviews are negative, a few reviewers have expressed their satisfaction with the service they received. They praised the clinic's friendly and loving staff, as well as their thoughtful and caring approach to their pets.
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