Pro-Networks is a leading provider of IT support, VoIP telephony, and cybersecurity solutions for businesses across the UK. Founded in 2002 and based in Deeside, we have built an unparalleled reputation for delivering proactive, responsive, and tailored solutions to meet the unique needs of our clients.
A Rich History of Innovation and Growth
Our journey began with a focus on delivering exceptional IT support, and over the past two decades, we have expanded our services to include cutting-edge solutions in cloud computing, network management, and cybersecurity. Through organic growth and strategic acquisitions, we have become a trusted partner for hundreds of businesses throughout the country.
Employee-Owned for Enhanced Focus and Values
In 2022, we became an Employee-Owned Trust (EOT), empowering our team to take ownership of our future. This exciting transition allows us to align our values with the aspirations of our dedicated employees, ensuring we continue to deliver exceptional service and innovative solutions to our clients.
Client-Centric Approach and Expertise
Our passionate team of skilled professionals is dedicated to understanding your business and its unique IT needs. We take a proactive and personalized approach to every engagement, ensuring we deliver tailored solutions that align with your goals and optimize your technology infrastructure.
Industry-Leading Expertise and Certifications
Our team boasts extensive experience and deep expertise in all aspects of IT, holding certifications from leading manufacturers like Microsoft and Apple. We are also proud to be a certified Microsoft Solutions Partner in the Modern Work discipline.
Solutions for Every Business
From supplementing your existing IT staff to providing a complete virtual IT department, we tailor our services to meet your specific requirements. Our diverse portfolio includes:
- IT Support & Helpdesk Services
- Managed Cloud Services
- Network Monitoring & Management
- Microsoft 365 Services & Support
- 24/7 Emergency Support
- Backup & Recovery Solutions
- Disaster Recovery & IT Service Continuity
- Connectivity & Security Solutions
- Remote Working Support
Join Us on Our Journey
Pro-Networks is committed to providing unparalleled IT support and fostering long-lasting partnerships with our clients. We invite you to explore our website to learn more about our expertise, services, and exceptional customer testimonials.
Overall Impression
The reviews are overwhelmingly positive, describing the IT support company as a "first class" and "highly dependable" business that provides proactive and reactive support to its clients. The company's commitment to sustainability is also praised.
Support and Services
The reviews highlight the company's ability to provide fast and reliable support when needed. Both Mark Byers and Mark Sherman emphasize the importance of having a proactive approach to IT support, which prevents problems from arising in the first place.
Positive Environmental Practices
Notably, the company's dedication to sustainability is showcased through their partnership with WeeeCharity, a charity that recycles old computers and electrical items. This initiative is commended by Mark Sherman, who expresses gratitude for the company's support.
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