Business Details
32 Years
experience
Equestrian & Country Jewellery | Hiho Silver
Established in 1994, Hiho Silver has been crafting artisanal jewellery designed to transition seamlessly from rural pursuits to evening occasions. Based in the scenic Blackdown Hills of Somerset, our pieces draw inspiration from the natural beauty of the countryside and the rich traditions of equestrian culture. Each item is meticulously designed in-house and crafted by skilled silversmiths and goldsmiths to ensure durability and timeless elegance. Our signature Cherry Roller Collection combines sterling silver with rose gold, yellow gold, and cubic zirconia crystals, reflecting our commitment to innovative design.Led by Andrew Ransford and Emma Warren, our team prioritises exceptional customer service, offering repairs, customisations, and rapid delivery. With a presence at major equestrian events nationwide and a loyal customer base, we remain dedicated to creating jewellery that celebrates the spirit of the countryside while maintaining the highest standards of craftsmanship and client satisfaction.
Services
Equestrian Jewellery
Custom Designs
Jewellery Repairs
Gift Wrapping
Event Sales
Details
- Year established: 1994
Highlights and features
- We offer over 30 years of expertise in equestrian-inspired jewellery design
- Our in-house team creates unique, durable pieces combining silver and gold
- We provide complimentary gift wrapping and fast UK delivery
- Our dedicated customer service team handles repairs and customisations
- We attend major UK equestrian events for direct customer engagement
What people say
Excellent service
Beautiful jewellery
Rapid delivery
Perfect fit
Outstanding customer service
Services
Equestrian Jewellery
Our equestrian jewellery collection features snaffles, stirrups, and riding whips crafted in sterling silver and gold. These durable designs appeal to horse enthusiasts while maintaining everyday wearability. Each piece combines traditional motifs with modern craftsmanship for functional elegance.
Custom Designs
We offer bespoke modifications including size adjustments, safety chains, and T-bar additions. Our team handles custom requests for unique pieces while maintaining original design integrity. Customers receive tailored solutions with quick turnaround times.
Jewellery Repairs
Professional repair services address broken clasps, resizing, and restoration of vintage pieces. Our artisans use specialist techniques to maintain original quality. Customers report receiving repaired items within days of posting.
Gift Wrapping
Complimentary gift wrapping includes branded boxes and decorative bows. This service enhances presentation for special occasions without additional charges. Customers frequently mention appreciation for thoughtful packaging.
Event Sales
We maintain stalls at major equestrian events nationwide, including Badminton Horse Trials and Burghley Horse Trials. This direct engagement allows customers to view collections in person while supporting event communities.
People
Emma Warren
Owner/MD
Former Hiho customer turned leader, Emma oversees operations ensuring customer delight. With a passion for family, pets, and countryside living, she manages team resources to maintain service excellence. Known as the 'Queen Bee' for her organisational skills.
Andrew Ransford
Show's Manager
A self-proclaimed farmer at heart, Andrew manages event operations across UK shows. His countryside expertise and relaxed approach complement his role. Known as the 'King of the Road' for his field-based work style at events.
Michelle Spiller
Customer Service Manager
With years of experience, Michelle handles customer care, stock management, and website operations. A Somerset resident, she combines countryside living with a commitment to client satisfaction, earning the 'Countess of Contentment' title.
Amanda Thorne
Finance Director
Amanda manages financial operations, ensuring supplier payments and budget control. A Somerset native, she balances rural life with a passion for cinema and theatre, known affectionately as the 'Duchess of Sterling'.
Kitty Cat
Office Support
As 'Princess Paw's', Kitty provides team welfare through affectionate interactions. Her office duties include chair usurpation and postie engagement. This feline ambassador embodies the company's relaxed yet dedicated work culture.
Questions
What is Hiho Silver's speciality jewellery style?
We specialise in equestrian and countryside-inspired designs using sterling silver and gold combinations.
Do you offer jewellery repair services?
Yes, we provide professional repair services for clasps, resizing, and restoration with rapid turnaround.
Can I customise Hiho Silver jewellery?
Yes, we offer bespoke modifications including size adjustments and safety chain additions.
Where can I find Hiho Silver at events?
We attend major UK equestrian events like Badminton Horse Trials and Burghley Horse Trials.
What payment options are available?
Our website accepts major credit/debit cards with secure payment processing.
How quickly do orders ship?
Most orders dispatch within 24 hours, with many customers receiving items the next working day.
