At Jordans Jewellers, we pride ourselves on being an independent store based in the heart of Dorchester, Dorset, founded in 2013. Our team of experts are dedicated to providing excellent customer service, ensuring that every customer leaves our store feeling valued and satisfied. We understand that finding the perfect piece of jewellery can be a daunting task, which is why we strive to make the experience as enjoyable and stress-free as possible.
Our Services
We offer a wide range of services to cater to all your jewellery needs. From bespoke design to jewellery cleaning and repair, our skilled craftsmen and gemologists are always on hand to provide expert advice and guidance. Our bespoke design service allows you to create a unique piece of jewellery that reflects your personal style, using materials and gemstones of your choice. Whether you're looking to breathe new life into an old piece of jewellery or create something entirely new, our team will work closely with you to bring your vision to life.
Antique and Pre-Owned Jewellery
Our collection of antique and pre-owned jewellery is one of the largest and most impressive in the region. From Victorian to Art Deco, we have an extensive range of pieces that showcase the craftsmanship and beauty of bygone eras. Each piece is carefully selected and restored to its former glory, ensuring that it is ready to be loved and cherished once again. Whether you're looking for a unique engagement ring, a special anniversary gift, or simply a piece of jewellery that tells a story, our antique and pre-owned collection has something for everyone.
Modern Jewellery
In addition to our antique and pre-owned collection, we also offer a stunning range of modern jewellery. From classic solitaire diamonds to bold and colourful gemstone pieces, our modern collection is designed to appeal to all tastes and styles. With brands such as Diamond by Appointment and our own in-house designs, we have something to suit every budget and occasion. Our team are always happy to offer advice and guidance to help you make the perfect choice.
Jewellery Cleaning and Repair
At Jordans Jewellers, we understand the importance of keeping your jewellery clean and well-maintained. Our team of expert craftsmen offer a comprehensive jewellery cleaning and repair service, using the latest techniques and equipment to restore your treasured possessions to their former glory. From simple cleaning and polishing to complex repairs and restoration, we have the skills and expertise to get the job done.
Overview of Reviews
Excellent Customer Service
The reviewers rave about the exceptional customer service provided by Jordan's Jewellers. Sandy, the owner, and her team are described as "patient", "friendly", "knowledgeable", and "helpful". They take the time to guide customers through various options, making them feel comfortable and unpressured. The staff are also commended for their expertise in their field.
Quality of Products
The reviewers are impressed with the quality of the jewellery on offer. They mention the wide range of items available, including unique and special pieces that can't be found elsewhere. The bespoke service is also highlighted, with one reviewer praising the custom-made wedding ring they received.
Personal Touch
Reviewers appreciate the personal touch provided by the staff. They are made to feel welcome, with one reviewer even being offered a hot drink on entry. The staff are described as "lovely", "friendly", and "warm", making customers feel valued and respected.
One Slightly Critical Review
The only slightly critical review notes that the shop could benefit from more staff or training for the existing staff. However, this is a minor comment in an otherwise glowing set of reviews.
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