Providing high-quality care, conveniently and accessible to all
About Us
Brackley Medical Centre is a dedicated team of healthcare professionals committed to providing high-quality, compassionate care to the residents of Brackley and surrounding areas. We are proud to offer a comprehensive range of services to meet the diverse healthcare needs of our community.
1. Online Services
Our secure online platform, PATCHS, allows you to connect with the practice in a number of ways:
- Access self-care information
- Submit medical and administrative requests
- Register new patients
- Manage appointments and prescriptions
2. Patient Care
Our highly skilled GPs and nursing staff provide a wide range of services, including:
- Routine consultations
- Chronic disease management
- Minor illness and injury treatment
- Travel health advice
- Women's and men's health
3. Health Promotion & Prevention
We are committed to preventative care and offer:
- Health checks and screenings
- Vaccinations and immunisations
- Smoking cessation support
- Weight management programs
4. Working with You
We believe in patient-centered care and work closely with you to:
- Understand your health concerns
- Develop personalized treatment plans
- Provide clear and concise information
- Empower you to take an active role in your healthcare
5. Community Involvement
We actively engage with the local community through:
- Health awareness campaigns
- Outreach programs
- Collaboration with local organizations
.And More
Brackley Medical Centre offers various additional services, including repeat prescription ordering, travel vaccinations, minor injury treatment, and more. Please visit our website or contact the practice directly for more information.
Contact Us
For further information or to book an appointment, please call us on 01280702436 or visit our website.
Overall Patient Experience
It is clear that Brackley Medical Centre has mixed reviews, with some patients experiencing excellent service and others encountering issues.
Positive Experiences
Many patients have had a positive experience at Brackley Medical Centre, praising the staff for their compassionate, caring, and helpful nature. Some have highlighted the urgency of receiving medical attention and the professionalism of the staff. The centre's walk-in surgery and the practitioners' ability to listen and provide valuable advice were also commended.
Negative Experiences
However, a few patients have reported negative experiences, such as poor service, long wait times, and rudeness from some staff members. One patient mentioned a negative experience due to a specific staff member who has since left, but the overall experience was still considered poor. Another patient had issues with medication, stating that the centre repeatedly issued out-of-stock tablets, leading to further problems.
General Observations
It appears that the staff at Brackley Medical Centre are generally professional and compassionate, with some patients having a consistently positive experience over many years. However, there are a few instances where the service has fallen short, primarily due to long wait times, medication issues, and the occasional staff member's poor attitude. It seems that the centre has made efforts to address these issues, such as reinstating the emergency on-the-day walk-in clinics, which have been well-received by patients.
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