Trust us with your healthcare needs, and let us care for you.
At Wootton Medical Centre, we are dedicated to providing high-quality healthcare services to our patients in Northamptonshire. Our team of experienced doctors, nurses, and healthcare professionals work together to deliver personalized care and treatment plans tailored to each individual's needs.
Our Services
We offer a comprehensive range of healthcare services, including appointments, prescriptions, and test results. Our patients can easily book appointments online or through our website, and we also provide a repeat prescription service for convenience. Additionally, we offer sick notes and test results, as well as a pharmacy first service, which allows patients to get advice and treatment for minor ailments from their local community pharmacy.
Our centre is equipped with state-of-the-art facilities and technology, ensuring that our patients receive the best possible care. We also have a dedicated team of healthcare professionals who are committed to providing compassionate and empathetic care to our patients.
Our Mission
Our mission is to provide exceptional healthcare services that prioritize our patients' needs and well-being. We strive to create a welcoming and inclusive environment, where our patients feel comfortable and supported throughout their healthcare journey. We are committed to delivering high-quality care that is responsive to our patients' needs, and we continually work to improve our services to ensure that we meet the evolving needs of our community.
Our Values
At Wootton Medical Centre, we value:
- Compassionate care: We prioritize our patients' emotional and physical well-being, providing empathetic and supportive care.
- Patient-centred care: We put our patients at the heart of everything we do, tailoring our services to meet their unique needs and preferences.
- Excellence: We strive for excellence in everything we do, continually improving our services and identifying opportunities for growth and development.
- Collaboration: We work together as a team to provide cohesive and comprehensive care, ensuring that our patients receive seamless and high-quality services.
Get in Touch
We welcome feedback and suggestions from our patients, and we encourage you to get in touch with us if you have any questions, concerns, or comments about our services.
Patient Experience
The reviews highlight a mixed bag of experiences at Wootton Medical Centre. On one hand, some patients have reported excellent service, prompt appointments, and caring doctors. On the other hand, many patients have expressed frustration and disappointment with the centre's services.
Issues with Reception and Appointments
Several reviewers complained about the rude and unhelpful receptionists, long wait times on the phone, and difficulties in booking face-to-face appointments. Some patients were directed to call 111 or visit A&E instead of being offered an appointment, which was seen as unhelpful.
Problems with Doctors and Treatment
Some reviewers reported dismissive and sexist attitudes from doctors, particularly towards young women. A few patients expressed dissatisfaction with the treatment they received, citing delays in diagnosis and ineffective medication.
Positive Experiences
However, some reviewers praised the centre's prompt service, caring doctors, and efficient appointment system. A few patients reported positive experiences with paramedics and prescription services.
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