Elegance and Sophistication, Reimagined in Porcelain
A Dedicated Team Serving Your Healthcare Needs
Deddington Health Centre is a dedicated team of GPs and healthcare professionals committed to providing high-quality primary care to the residents of Oxfordshire. Our skilled team works collaboratively to ensure you receive holistic and compassionate care every step of the way.
Our Services
We offer a comprehensive range of services to meet your healthcare needs, including:
General Consultations
- Routine health checks and vaccinations
- Management of chronic conditions such as diabetes and asthma
- Treatment of minor illnesses and injuries
- Advice on healthy living and preventative measures
Advanced Care Services
- Travel vaccinations and certificates
- Minor surgery and musculoskeletal care
- Women's health services, including contraception and menopause management
- Chronic disease management programs
Additional Support
- Online consultations and prescription requests
- Urgent care services
- Referrals to specialists and other healthcare providers
- A dedicated team of administrative staff to answer your questions and guide you through the process
Our Commitment to You
At Deddington Health Centre, we prioritize patient-centered care. We believe in working in partnership with you to understand your unique needs and concerns. We strive to:
- Provide clear and concise explanations in plain language
- Offer personalized care and attention
- Respect your privacy and confidentiality
- Empower you to take an active role in managing your health
Experience Quality Healthcare at Deddington Health Centre
If you are seeking a compassionate and experienced healthcare team in Oxfordshire, look no further than Deddington Health Centre. Our team is dedicated to providing you with top-quality care and ensuring your health and well-being.
Patient Experience
A significant number of patients have expressed dissatisfaction with the practice's triage system, finding it difficult to get through on the phone and often encountering full capacity by 3 pm. Some have noted that the online triage only allows communication via phone or text message, without the option to see a doctor in person. This has led to feelings of frustration and disappointment, particularly when dealing with urgent health issues.
Difficulty in Getting Appointments
Many patients have reported difficulties in securing face-to-face doctor appointments, with the triage system being seen as ineffective. Long wait times on the phone and the requirement to fill out online forms have added to the frustration. The practice's preference for dealing with issues remotely rather than in person has been criticized.
Staff Behavior and Patient Care
There have been complaints about the behavior of some staff members, including a lack of compassion and understanding. One patient reported being turned away for a vaccination appointment, leading to feelings of disrespect and a desire to change surgeries. Another patient received a formal warning letter from the manager without first being spoken to, further exacerbating negative feelings towards the practice.
Repeat Prescriptions and Health Tests
On a more positive note, the practice has been praised for its efficiency in handling repeat prescriptions and general health tests. However, this has not been enough to offset the negative experiences reported by many patients.
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