Experience the art of fine jewellery and exceptional service
Our Story
Bramwells Jewellers is an old-established family business specialising in diamonds and high-quality jewellery. With a rich history dating back to 1867, we have been serving the people of Durham from our store at 24 Elvet Bridge since 1887. As an independent, family-run business, we take pride in offering our customers something a little different from the chain stores. Our customers come to us for our unique and diverse range of products, our friendly and helpful service, and our wealth of experience.
About Our Services
At Bramwells Jewellers, we offer a wide range of services to cater to all your jewellery and watch needs. From diamonds and high-quality jewellery to pre-owned prestige watches and antique and period jewellery, we have something to suit every style and budget. Our team of experts is dedicated to providing you with exceptional service, whether you're looking to purchase a new piece, repair or restore an old favourite, or simply seek advice on how to care for your jewellery.
Why Choose Us
At Bramwells Jewellers, we believe in building long-lasting relationships with our customers. We take the time to understand your needs, offer personalized advice, and provide unparalleled service to ensure that you leave our store feeling valued and satisfied. Our customers come back to us time and time again because they know they can trust us to provide them with the best quality products and unbeatable customer service.
Our Commitment
At Bramwells Jewellers, we are committed to providing our customers with the best possible shopping experience. We strive to be innovative, forward-thinking, and customer-centric in everything we do. We believe in being honest, transparent, and fair in all our dealings, and we are dedicated to building trust and confidence with our customers.
Our Products
We offer a wide range of products, including diamonds, rings, jewellery, watches, pre-owned watches, pre-owned jewellery, and giftware. Whether you're looking for a special gift, a treat for yourself, or simply want to browse our collection, we have something to suit every style and budget. Our products are carefully selected to ensure that they meet the highest standards of quality, and we take pride in being able to offer our customers something truly unique and special.
Overwhelmingly Positive Reviews for Bramwells Jewellers
Excellent Customer Service
The staff at Bramwells Jewellers have received consistent praise for their friendly, knowledgeable, and helpful service. Many reviewers have commented on the staff's patience and willingness to answer questions and provide guidance.
High-Quality Products and Repairs
Reviewers have been extremely satisfied with the quality of the jewellery and repairs provided by Bramwells Jewellers. The jewellers have been commended for their attention to detail and ability to source high-quality materials.
Prompt and Efficient Service
Many reviewers have commented on the prompt and efficient service provided by Bramwells Jewellers. Repairs and alterations have been completed quickly, and customers have been kept informed throughout the process.
Personalized Experience
The staff at Bramwells Jewellers have been praised for their personalized approach to customer service. Reviewers have appreciated the time and attention they have received from the staff, who have taken the time to understand their needs and provide tailored advice.
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