Trusted care for your furry friends, because they're family
At Park Hill Veterinary Clinic, we are dedicated to providing top-notch veterinary care to our beloved furry friends in Tiverton and the surrounding areas. Our state-of-the-art clinic is equipped with the latest technology, allowing us to diagnose and treat a wide range of conditions, from routine vaccinations to complex surgeries.
Our Mission
Our mission is to provide a comprehensive range of services that cater to the unique needs of each pet, while also providing a warm and welcoming environment for their owners. We understand that pets are an integral part of the family, and we strive to deliver personalized care that meets the highest standards of veterinary medicine.
Our Services
We offer a comprehensive range of services, including emergency care, pet health plans, repeat prescriptions, insurance, nurse clinics, laparoscopic (keyhole) surgery, end of life care, laboratory imaging, surgery, dental treatment, and cat-friendly clinics. Our team of experienced veterinarians, nurses, and support staff work together to ensure that each pet receives the best possible care, tailored to their individual needs.
Our Facilities
Our modern clinic is designed to provide a comfortable and stress-free environment for pets and their owners. Our facilities include a separate quiet cat waiting area, large cat-friendly consultation rooms, and state-of-the-art diagnostic equipment, including digital X-ray, in-house laboratory, ultrasound scanner, and laparoscopy. We are proud to have been awarded RCVS Accredited Status (General practice - small animal) at our new premises in Harris Court.
Meet the Team
Our team of veterinarians, nurses, and support staff are passionate about animals and their well-being. We are proud to have a team of dedicated professionals who are committed to delivering exceptional care to our patients. From our veterinary surgeons and qualified nurses to our essential support staff, each of us has a role to play in making Park Hill Veterinary Clinic a special practice for you to visit with your pet.
Overview of Reviews
The reviews of Park Hill Vets are a mixed bag, with some customers expressing satisfaction with the care and service they received, while others report negative experiences.
Positive Reviews
Many customers praised the vets and staff at Park Hill Vets for their professionalism, kindness, and compassion. Some highlights include:
- Several reviewers mentioned the helpfulness and professionalism of the vets and staff, citing examples of excellent care and communication.
- Some customers appreciated the vets' ability to accommodate emergency situations and provide urgent care.
- A few reviewers mentioned the cleanliness and modernity of the facilities.
Negative Reviews
On the other hand, some customers reported negative experiences, including:
- Several reviewers expressed frustration with the high prices and perceived greed of the vets, citing examples of unexpected charges and aggressive billing practices.
- Some customers reported poor communication and unhelpful staff, citing examples of rudeness and lack of empathy.
- A few reviewers mentioned subpar care and misdiagnosis, leading to negative outcomes for their pets.
Common Themes
Some common themes emerged from the reviews, including the importance of communication and empathy in veterinary care. Many customers appreciated vets and staff who took the time to explain procedures and provide emotional support during difficult times. On the other hand, customers who reported negative experiences often cited poor communication and a lack of empathy as contributing factors.
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