Business Details
43 Years
experience
Low-Cost Counselling Services in West Wiltshire
Established in 1983, HELP Counselling Services has provided accessible mental health support to adults and young persons over 16 in West Wiltshire for over four decades. Our charity delivers low-cost, confidential counselling to individuals facing crisis, trauma, and life challenges, regardless of background or circumstance. Our team of qualified volunteer counsellors specialises in areas including depression, anxiety, relationship issues, and bereavement, with a commitment to creating a safe, non-judgmental space for personal growth. We have supported over 8,500 clients through individual and group therapy, maintaining strict confidentiality while offering flexible online and telephone options. Our structured 50-minute sessions, typically spanning 6-12 weeks, prioritise weekly consistency to maximise therapeutic benefit.As a registered charity (No: 1174668), we rely on donations and volunteer professionals to sustain our community-focused mission. Our rigorous volunteer counsellor programme ensures ongoing supervision and peer support, maintaining high service standards. Clients access care through a transparent initial assessment process, with session contributions scaled to household income. We actively collaborate with local healthcare providers while maintaining independence from statutory services. Our impact is evidenced by client testimonials highlighting transformative breakthroughs and renewed self-worth, achieved through ethical, client-centred practices.
Services
Individual Counselling
Group Therapy
Bereavement Support
Anxiety Management
Trauma Counselling
Relationship Issues
Low Self Esteem
Anger Management
Online Counselling
Telephone Therapy
Details
- Year established: 1983
Highlights and features
- Established charity with 40+ years of community mental health experience
- Qualified volunteer counsellors with ongoing professional supervision
- Income-based donation structure ensuring accessibility
- Flexible online and telephone counselling options available
- Proven track record supporting over 8,500 clients since 1983
What people say
Changed my life
Affordable donations
Compassionate counsellors
Safe therapeutic space
Significant breakthroughs
Services
Individual Counselling
Personalised 50-minute sessions addressing specific mental health challenges. Our qualified counsellors work with clients to explore personal issues in a confidential setting. Sessions occur weekly over 6-12 weeks, focusing on crisis management, emotional growth, and long-term wellbeing solutions.
Group Therapy
Structured group sessions for shared experiences and collective healing. Participants receive peer support while developing coping strategies under professional guidance. Particularly effective for bereavement, anxiety, and trauma recovery through communal understanding and professional facilitation.
Bereavement Support
Specialised therapy for loss-related emotional distress. Our counsellors help clients navigate the grieving process through tailored strategies addressing complicated bereavement patterns and emotional healing techniques in a supportive environment.
Online Counselling
Secure virtual sessions for clients with mobility challenges or remote locations. Maintaining the same therapeutic standards as face-to-face sessions, this service ensures accessibility while preserving confidentiality and professional support quality.
Initial Assessment
First-step evaluation to determine therapy requirements. Conducted by senior counsellors, this 50-minute session establishes client needs, explains service protocols, and matches clients with appropriate counsellors within our structured programme framework.
People
Amanda Wilkes
Executive Director
With extensive charity sector leadership experience, Amanda oversees service operations and strategic direction. She manages volunteer coordination and ensures quality standards across all therapeutic programmes while maintaining community partnerships.
Questions
How much does counselling cost?
Sessions cost £5-£50 based on household income. Initial assessment costs £10, with no additional fees for our services.
How do I apply for counselling?
Complete our online form or contact us directly by phone to schedule an initial assessment appointment within three weeks.
What issues can counselling help with?
Our counsellors specialise in anxiety, depression, trauma, relationship issues, bereavement, and self-esteem challenges through structured therapy programmes.
Are counsellors qualified?
All counsellors are trained or training professionals with ongoing supervision, meeting BACP, UKCP or CPCAP course standards.
How long does therapy last?
Programmes typically involve 6-12 weekly sessions, each lasting 50 minutes, with consistent scheduling to maximise therapeutic effectiveness.
Is counselling confidential?
Yes, all sessions maintain strict confidentiality, though counsellors receive supervisory support to ensure service quality and client safety.
