Exceptional Quality, Exceptional Service, Exceptional Choice
Birstall Mill Carpets & Beds has been a trusted name in carpets and beds for over 25 years. Established in 1997 by Robert Howes, the business has grown to become a leading independent carpet and flooring specialist across Yorkshire. We pride ourselves on our exceptional quality, service, and wide selection of products.
Our Expertise
Our team of experienced professionals is well-versed in all aspects of flooring and bed selection and installation. We offer comprehensive services for both domestic and commercial clients, including:
Carpets & Flooring
- Sourcing and supplying a diverse range of carpets, rugs, flooring materials, and safety flooring solutions.
- Expert advice on choosing the right flooring for your project.
- Professional measuring and installation services.
Beds & Bedding
- Wide selection of quality beds, mattresses, bases, and cushions.
- Custom bed assembly and delivery.
Tailored Solutions
- We provide solutions for both residential and contract projects, ensuring the perfect flooring and bedding solutions for every space and budget.
- Free measure and quote services for all enquiries.
Client Commitment
Customer satisfaction is at the heart of our business. We are dedicated to providing:
- Exceptional customer service: Our friendly and knowledgeable staff will guide you through the selection and installation process.
- Competitive prices: We offer transparent pricing and competitive rates on all our products and services.
- Quality products: We partner with leading manufacturers to ensure the highest quality carpets, beds, and flooring materials.
Experience the Difference
Visit our beautiful showroom in Batley, just outside Leeds, and discover the extensive range of products and services we offer. Our team will be happy to guide you through the options and find the perfect solutions for your needs.
Summary of Customer Reviews:
Overall Impression
The overall impression from the reviews is overwhelmingly positive, with most customers rating their experience with Birstall Mill Carpets as 5 stars. The staff, particularly Robert, were praised for their excellent customer service, product knowledge, and fitting skills. The company's wide range of products, competitive pricing, and timely delivery were also appreciated by customers.
Customer Service
Customer service was a standout feature for many reviewers, with staff members such as Robert and Antony being highlighted for their helpfulness, knowledge, and professionalism. Several customers noted that the staff were not pushy and provided valuable advice throughout the buying process.
Product Quality
The quality of the products, including carpets, vinyl, and luxury vinyl tiles (LVT), was consistently praised by customers. Many mentioned that they were impressed with the range of options available at the showroom, allowing them to find the perfect fit for their needs.
Fitting Service
The fitting service provided by Birstall Mill Carpets was also highly praised, with several customers noting that the fitters were efficient, skilled, and took pride in their work. The fitters, including Howard, Chris, and Adam, were mentioned by name for their exceptional work.
Competitive Pricing
Several customers mentioned that the pricing at Birstall Mill Carpets was competitive and offered great value for money. The company's commitment to working within customers' budgets was appreciated and contributed to their positive experiences.
Negative Feedback
There was no negative feedback provided in the reviews, indicating a high level of customer satisfaction with Birstall Mill Carpets.
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