Empowering Communities, One Paw at a Time
At Helena Jackson Property Management, we pride ourselves on being an independent agency that offers a unique and personalized approach to property management services. Our commitment to providing high-quality services, transparency, and flexibility has earned us a reputation as a trusted partner for landlords in South West London and the surrounding areas.
Our Story
Our journey began when our founder, Helena Jackson, struggled to find a reliable and efficient property management service while living abroad. Frustrated with the substandard service and lack of transparency offered by high street agents, Helena decided to take matters into her own hands and create a service that would cater to the needs of landlords who value personalized attention and flexibility. With years of experience in account management and lifestyle management, Helena established HJPM to offer a bespoke property management service that puts customers first.
Our Services
At Helena Jackson Property Management, we understand that every landlord is unique, and that's why we offer a tailored approach to property management. From rent collection and property maintenance to tenant vetting and inventory management, we provide a comprehensive range of services designed to take the stress out of managing your property. Our unique pricing structure, which charges by the hour in 15-minute increments, ensures that you only pay for the services you need, without any hidden costs or surprises.
Our Commitment
We are committed to providing exceptional customer service, and our team of experienced property managers works closely with landlords and tenants to build strong relationships and ensure that our services meet their needs. As a member of the Property Redress Scheme, authorized by National Trading Standards and The Department for Communities and Local Government, and a member of the National Approved Letting Scheme, we maintain the highest standards of professionalism and integrity in all our dealings.
Why Choose Us?
By choosing Helena Jackson Property Management, you can expect a range of benefits, including value for money, transparency, and flexibility. We work with trusted suppliers to ensure that your property is looked after, and we have no incentive to sell add-on products or services. Our dedicated team is always available to provide support and guidance, and we maintain the highest standards of confidentiality at all times.
HJPM Property Management Review Summary
The reviews are overwhelmingly positive, highlighting the company's responsiveness, reliability, and professionalism. Tenants appreciate the clear communication, prompt issue resolution, and the absence of hidden fees. There is a general satisfaction with the maintenance of the properties and the management team's dedication to customer service. However, one review mentions a negative experience with the deposit return process, causing stress and a low rating.
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