Your Property Partner in London
At Rory Mac Property, we pride ourselves on being part of a new movement that modernises the property industry. We capitalise on technology to streamline maintenance issues and invest in smart digital marketing to target buyers strategically. As a team, we focus on building genuine relationships with our clients to understand their priorities and add value by sharing our property expertise.
Our Services
We offer a comprehensive 360-degree service, covering property management, lettings, and sales. Our property management service is exceptional in assessing each issue thoroughly and planning the best course of action. This ensures your tenants' needs are met, your property is protected, and it's cost-effectively managed. Our lettings service helps you find the right tenants, and our sales service secures buyers at the best price.
Our Expertise
With over 15 years' experience across several property disciplines, we deliver a comprehensive service that covers all aspects of property management, lettings, and sales. Our team is personally accountable for every challenge we come across and every success is ours to celebrate.
Meet the Team
Our team, led by Rory Macdonald, is dedicated to providing exceptional service to our clients. We focus on building genuine relationships with our clients to understand their priorities and add value by sharing our property expertise.
What Our Clients Say
"Rory has been my property partner in London for the last 10 years. Rory successfully let and managed my flats, oversaw a development to add a floor to my flat, purchased an investment flat and sold properties for me. Practical, trustworthy and financially astute." - Calvin O'Shaunessy, Investor
Agency Reviews Summary
Poor Experience with the Agency
The reviews highlight a significant divide in the experiences of clients with this agency. On the negative side, some clients have reported extremely poor experiences, with one client describing their experience as "awful" and a "waste of money and time". This client had to involve a lawyer to handle the agency's incompetence and was left with a bad taste due to the agency's unresponsiveness and lack of communication. Another client labelled the agency as "complete and utter liars" and advised others not to trust them.
Disappointing Property Management
Some clients have reported that the agency's property management is subpar, with one client stating that the agency failed to rectify a bed bug infestation and instead painted over mould instead of cleaning it. This lack of attention to property maintenance has led to a negative impression of the agency's capabilities.
Positive Experiences with the Agency
On the other hand, some clients have reported positive experiences with the agency, describing them as "kind and helpful" and "efficient, responsive, respectful, accommodating, and friendly". These clients have praised the agency's responsiveness to issues and their professionalism in handling tenancies. Some have even reported finding hidden gem properties through the agency, which have turned out to be excellent value for money.
agency's Strengths and Weaknesses
Overall, the reviews suggest that the agency has strengths in terms of its responsive and friendly staff, but weaknesses in terms of its competence in handling legal obligations and property maintenance.
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