A Trusted Name in Appliance Repair and Sales Since 1997
Colchester Domestic Appliances has been proudly serving the people of Colchester and beyond for over 25 years. With a wealth of experience and a commitment to exceptional customer service, we are your reliable partner when it comes to all your domestic appliance needs.
Our Expertise
Our skilled technicians are equipped to tackle a wide array of issues with all major home appliances, including:
- Washing Machines: From diagnosing faulty controls to replacing worn-out parts, we get your washing machine back in perfect working order.
- Cookers: Whether you have a faulty heating element or a malfunctioning control board, we can restore your cooker to its former glory.
- Fridges & Freezers: We diagnose and repair issues such as leaky seals, faulty compressors, or malfunctioning thermostats.
- Microwaves: Our technicians can fix overheating issues, erratic heating, and even fix issues with displays and buttons.
- Small Appliances: From toasters with flickering lights to kettles that won't boil, we can repair a diverse range of small appliances and get them back in tip-top shape.
Quality Refurbished Appliances for Sale
In addition to our repair services, we also offer a selection of high-quality, refurbished appliances for sale. These well-maintained appliances are a cost-effective way to upgrade your kitchen or replace old, unreliable models.
Why Choose Colchester Domestic Appliances?
- Fast and efficient service: We offer same-day repairs whenever possible, ensuring you get your appliances back quickly.
- Competitive pricing: We believe in fair pricing and offer competitive rates for both repairs and refurbished appliances.
- Friendly and reliable staff: Our experienced technicians are dedicated to providing excellent customer service and exceeding your expectations.
- Extensive experience: With over 25 years of experience, we have seen and repaired almost every type of appliance imaginable.
Contact Us Today!
Don't let a malfunctioning appliance disrupt your daily routine. Contact Colchester Domestic Appliances today for prompt, reliable, and professional service that you can trust.
Overall Customer Satisfaction
Colchester Domestic Appliances has an exceptional reputation, with a perfect 5-star rating from all reviews. The dominant theme among the reviews is the exceptional customer service provided by Ray, the company's representative. Customers praise his professionalism, punctuality, and helpfulness in addressing their appliance issues.
Efficiency and Quick Response
Many customers were pleasantly surprised by the quick response and efficient service provided by Colchester Domestic Appliances. In several cases, the engineer was able to attend to the issue on the same day, often within a short time frame. This level of responsiveness is a testament to the company's commitment to customer satisfaction.
Handling of Appliance Issues
Ray's expertise in diagnosing and repairing appliance issues is evident throughout the reviews. Customers praise his ability to provide clear explanations and guidance on how to resolve problems. His willingness to go above and beyond, such as sourcing parts and offering advice, is also noteworthy.
Negative Reviews: The Exception
One review stands out as a stark contrast to the rest, with a 1-star rating and a scathing critique of the company's service. The customer reported issues with communication, a failed repair, and an additional charge for the initial call-out. This review serves as a reminder that even the best companies can have an off-day, but it does not detract from the overwhelmingly positive feedback.
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