WELCOME TO HANOVER LIFTS - PROVIDING YOU WITH THE FREEDOM TO MOVE
About Our History and Values
Hanover Lifts has proudly served the South West of England for over 50 years, providing expert solutions for people with mobility challenges. We value:
- Experience: Our team boasts unparalleled knowledge and expertise in lift installations, repairs, and maintenance.
- Accessibility: We prioritize providing accessible solutions to residential and commercial properties.
- Customer Care: We pride ourselves on offering personalized attention, clear communication, and exceptional after-care.
- Quality: We exclusively work with leading manufacturers and adhere to the highest safety and quality standards.
Our Services
We offer a comprehensive range of services to meet your unique needs, including:
Stairlifts
- New and reconditioned straight and curved stairlifts
- Custom-built stairlifts with tailored tracks
- Professional installation, servicing, and repairs
Vertical & Platform Lifts
- Through-floor lifts for seamless transitions between floors
- Platform lifts for accessing elevated platforms or work spaces
- Installation, maintenance, and repairs for all types of lifts
Additional Services
- Lift rentals for temporary needs
- Lift removal and disposal services
- Comprehensive lift assessments and consultations
Why Choose Hanover Lifts?
- Local Expertise: As a well-established local company, we understand the specific needs of the South West.
- Quality Equipment: We only partner with leading manufacturers to ensure reliability and safety.
- Personalized Solutions: We tailor our solutions to your unique requirements and budget.
- Exceptional Care: Our dedicated team provides personalized attention and exceptional customer service throughout the process.
Ready to Take the Next Step?
Contact Hanover Lifts today and discover the freedom of movement you deserve. Our friendly team is ready to assess your needs, provide a free consultation, and guide you through the process every step of the way.
Overall Experience
Positive Aspects
The majority of customers have praised Hanover Lifts for their prompt and efficient service, friendly and professional staff, and impressive knowledge in helping them with their stairlift requirements.
Negative Aspects
Some customers have experienced issues with their stairlifts, including breakdowns, poor installation, and loud noises. They have also complained about the company's customer service, citing uncooperative and rude staff, and a lack of help when needed.
Specific Issues
- Breakdowns and Maintenance
Customers have reported issues with their stairlifts breaking down, and in one case, the chair literally falling off the electrical base while sparking. Some have also experienced difficulties in getting help from the company's 24/7 hotline.
- Installation Problems
One customer reported that the stairlift installed in their accommodation did not work properly, causing discomfort and pain.
- Noise Issues
Some customers have complained about the loud noise made by the stairlifts, particularly when turning or stopping.
Customer Service
- Friendly and Polite Staff
Some customers have praised the company's engineers and staff for being friendly, polite, and respectful.
- Rude and Uncooperative Staff
On the other hand, some customers have experienced rude and uncooperative staff, including receptionists and engineers.
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