Empowering Independence, Comfort, and Freedom
At Exeter Disability Centre Ltd, we are proud to be the South West's leading mobility store, offering a comprehensive range of mobility products and services to individuals with disabilities. With over 30 years of trading, our team of experts has established a trusted reputation for providing high-quality wheelchairs, scooters, and other mobility solutions tailored to meet the unique needs of our customers.
Our Mission
Our mission is to provide exceptional customer service, expert advice, and a wide range of mobility products to enable individuals with disabilities to achieve independence, comfort, and freedom. We understand the importance of finding the right mobility solution, and our team is dedicated to helping our customers make informed decisions that meet their specific needs.
Our Services
We offer a vast range of services, including:
- A comprehensive showroom with a huge range of mobility products, including scooters, wheelchairs, powerchairs, and mobility aids
- Expert advice from our experienced team, including Occupational Therapists
- MOTABILITY options on many of our products
- Servicing and repairs on all mobility products
- Computerised battery testing and diagnostics
- Home visits and workshops for specialist seating solutions
- A range of finance options, including VAT relief, to help make our products more accessible
Our Team
Our team is comprised of experienced professionals, including Occupational Therapists, who are dedicated to providing exceptional customer service and expert advice. We have a deep understanding of the mobility industry and are committed to staying up-to-date with the latest products and technologies.
Our Values
At Exeter Disability Centre Ltd, we are committed to providing a welcoming and supportive environment for our customers. We believe in the importance of independence, comfort, and freedom, and we are dedicated to helping our customers achieve these goals.
Exceptional Customer Service
The reviews displayed are overwhelmingly positive, praising the exceptional customer service provided by the Exeter Disability Centre. The staff are consistently described as friendly, welcoming, professional, and knowledgeable, going above and beyond to meet the needs of their clients.
Product and Service
The centre's products, including wheelchairs, mobility scooters, and walkers, are highly recommended by customers. Many reviewers have successfully collected or delivered items, praising the service and attention to detail. Some have even had issues with their previous equipment resolved, citing the centre's quick diagnosis and rectification.
Personalized Assistance
Several reviewers highlight the personal touches provided by the staff, including test drives, demonstrations, and adjustment of equipment to meet individual needs. The centre's willingness to accommodate budgets and preferences is also commended.
Negative Experience
One reviewer, however, had a poor experience, citing poor service and an unsatisfactory attitude from staff. They felt that their initial inquiry was not handled correctly and that the staff seemed unconcerned about the mistake.
Be the first to review Exeter Disability Centre.
Write a Review
