Building a better taxi experience, our customers at the heart
Since 1990, Roadrunners Taxi Service has been a trusted name for reliable and convenient transportation throughout Reigate & Banstead. We pride ourselves on offering a consistently high standard of service, prioritizing customer satisfaction and safety in everything we do.
Our Services
Roadrunners offers an extensive range of taxi services to meet all your transportation needs. We provide:
- Airport Transfers: Get to Gatwick, Reigate, Heathrow, or any other major airport with seamless efficiency.
- Accessible Transport: Comfortable and accessible transport options are available for individuals with mobility issues.
- Fleet: Our modern fleet of taxis are regularly serviced and maintained for your safety and comfort.
- Green Policy: We are committed to minimizing our environmental impact by utilizing fuel-efficient vehicles and incorporating sustainable practices.
Client-Focused Approach
Putting our clients at the heart of everything we do is our top priority. We understand the importance of reliable transportation, especially in a busy and fast-paced world. Our mission is to:
- Respond quickly: Utilizing advanced GPS tracking technology, we can dispatch taxis to your location in minutes.
- Communicate clearly: Real-time notifications keep you updated on your taxi's estimated arrival time.
- Offer competitive pricing: Competitive fares and transparent billing ensure excellent value for money.
Experience and Expertise
Over the years, Roadrunners has built a team of highly skilled and experienced professionals dedicated to exceeding your expectations. Our team is committed to:
- Providing exceptional customer service
- Ensuring the utmost safety and comfort
- Delivering punctual and reliable transportation
Join us on our journey to provide exceptional taxi services in the Reigate & Banstead community and beyond!
Positive Experiences
The majority of customers have had positive experiences with Roadrunners. Many have praised the reliability and punctuality of their drivers, with some even arriving early. Customers have also appreciated the professionalism and courtesy of the drivers, with some giving specific shoutouts to their lovely drivers.
Negative Experiences
However, some customers have had less-than-stellar experiences with Roadrunners. There have been instances of drivers being late, drivers not knowing about the booking, and customers being misled about pricing and services. Additionally, a few customers have reported difficulties with using their loyalty cards and difficulties when trying to make payments.
Common Issues
Some common issues that customers have reported include drivers being late, being given incorrect information about the booking, and difficulties using loyalty cards. Some customers have also expressed frustration with the company's communication and booking procedures.
Reviews
Roadrunners has a mixed bag of reviews, with some customers giving high ratings for the service and others giving lower ratings due to various issues. Some customers have praised the company's reliability, professionalism, and courteous drivers, while others have had negative experiences with driver latency, incorrect information, and difficulties with loyalty cards and payments.
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