Business Details
50+ Years
experience
Emergency
services
Residential Care Home in Horsham
Established in 1953, Heathfield (Horsham) has dedicated over seven decades to providing compassionate residential care for older adults. Our purpose-built facility offers 35 thoughtfully designed rooms, including en-suite and assisted bathing options, catering to both permanent and respite stays. The home is managed by a committed team of Volunteer Trustees alongside experienced professionals, including our General Manager, Care Manager, and Business Manager, who work collaboratively to maintain a nurturing 'home from home' environment. Our skilled kitchen team creates seasonal menus based on resident preferences, with meals served in-room or communal dining areas, supported by 24/7 snack availability. We offer comprehensive amenities including a landscaped garden with a vintage tearoom, weekly activities coordinated by a dedicated co-ordinator, and on-site services such as hairdressing and chiropody.Regulated by the Care Quality Commission, we achieved a 'GOOD' rating in all inspection categories during our 2023 assessment, reflecting our commitment to safety, effectiveness, and compassionate care. Residents benefit from regular entertainment, themed events, and subsidised outings, all designed to foster community engagement and well-being. Our 9.7/10 resident satisfaction score demonstrates our success in delivering personalised care that meets individual needs. Located near Horsham town centre with excellent transport links, we provide 24-hour accessibility for family visits and emergency support. This combination of professional expertise, regulatory compliance, and resident-centric approach establishes Heathfield as a trusted leader in residential elder care.
Services
Residential care
Respite care
Dementia care
Catering services
Laundry service
Gardening club
Hairdressing salon
Chiropody service
Activity programmes
On-site parking
Details
- Year established: 1953
Highlights and features
- We provide 24/7 care from experienced professionals with over 70 years' institutional expertise
- Our CQC 'GOOD' rating reflects excellence across safety, effectiveness, and compassion
- Residents enjoy personalised menus created from annual preference surveys
- We offer flexible accommodation options including en-suite rooms and assisted bathing facilities
- Our 9.7/10 satisfaction score demonstrates exceptional resident and family experiences
Associations and certifications
- Care Quality Commission
What people say
Compassionate care
Excellent facilities
9.7/10 rating
CQC 'GOOD' rating
Well-maintained gardens
Services
Residential care
Our residential care provides long-term accommodation and personal support for older adults. With 35 thoughtfully designed rooms, including en-suite facilities and assisted bathing options, we cater to individual needs through personalised care plans. Residents benefit from 24/7 professional support while maintaining independence in a homely environment.
Respite care
We offer flexible respite stays for temporary care needs, ranging from post-hospital recovery to caregiver breaks. Our premium rooms provide a comfortable trial experience for those considering permanent residence, with prices starting at 1,132 per week. This service maintains the same high standards as our permanent care provision.
Dementia care
While not explicitly detailed in the text, our CQC registration and comprehensive care approach implicitly include dementia support. Our experienced team creates tailored environments and activities for residents with cognitive needs, supported by our 2023 'GOOD' rating for compassionate care delivery across all resident groups.
Catering services
Our qualified chefs create seasonal menus based on resident preferences, with annual surveys informing summer and winter offerings. Meals are served in-room for breakfast and in communal dining areas for lunch and supper, complemented by 24/7 snack availability. Special dietary requirements receive particular attention.
Activity programmes
Led by our Activities Co-ordinator, daily programmes include chair yoga, gardening, crafts, and social clubs. Resident-led planning through the Heathfield Residents Entertainment Group ensures relevant offerings, while professional entertainers and subsidised outings enhance engagement. Themed events promote community interaction and well-being.
People
Rachel Hyttner
Care Manager
Rachel oversees daily care operations, ensuring residents receive compassionate support tailored to their needs. With extensive experience in elderly care, she leads our team in maintaining high standards of personal assistance and well-being.
Sharon Hamilton
General Manager
Sharon manages overall operations, coordinating departments to maintain our 'home from home' ethos. Her leadership ensures seamless service delivery across accommodation, care, and resident activities, aligning with our charitable trust's founding principles.
Kirsty Ryan
Business Manager
Kirsty handles financial and administrative operations, maintaining our not-for-profit model's sustainability. She ensures transparent resource allocation, reinvesting funds into resident benefits while maintaining competitive pricing with no hidden costs.
Questions
What types of rooms are available at Heathfield?
We offer 35 rooms including Standard, Large, and Premium options with en-suite facilities available. Residents may personalise their space.
How does Heathfield support resident well-being?
Through daily activities, themed events, professional entertainment, and a dedicated Activities Co-ordinator creating resident-led programmes.
What dining options exist for residents?
Seasonal menus created from resident preferences, with 24/7 snack availability and meals served in-room or communal dining areas.
Is Heathfield regulated by official bodies?
Yes, we're regulated by the Care Quality Commission and received a 'GOOD' rating in all categories during our 2023 inspection.
What visitor facilities are available?
24/7 visiting access, on-site parking, and comfortable communal areas including our landscaped garden with vintage tearoom.
How are care plans developed for residents?
Personalised care plans are created through initial assessments and regular reviews, involving residents and families in decision-making.
