Providing Excellence in Care, With Compassion and Kindness
Nestled amidst the tranquil beauty of the Ashdown Forest, Brooklands Nursing Home stands as a beacon of care and compassion. Family-owned and operated, we have proudly served the local community for decades, providing compassionate and comprehensive care to our cherished residents.
Our Philosophy
At Brooklands, we adhere to a philosophy of care that prioritizes individual needs and fosters a sense of home. We believe in:
- Providing personalized care tailored to each resident's unique physical, social, psychological, and spiritual needs.
- Delivering compassionate and empathetic care, treating each resident with dignity and respect.
- Collaborating with a multi-disciplinary team of professionals to ensure holistic care.
- Empowering residents and promoting independence through individualized plans and activities.
Our Services
Brooklands offers a comprehensive range of services to meet the diverse needs of our residents. Our services include:
- Long-term care: Providing stability and support for those requiring continuous care and assistance with daily activities.
- Short-term care: Offering recovery, rehabilitation, and respite stays for temporary needs.
- Specialized care: Addressing the unique needs of individuals with dementia, Parkinson's, and other chronic conditions.
- Palliative care: Ensuring comfort and symptom management in the final stages of life.
Our Team
Our dedicated team of professionals comprises highly qualified nurses, caretakers, and support staff who are committed to delivering exceptional care. Many of our staff have worked with us for years, creating a sense of familiarity and continuity for our residents.
Join us on our journey to provide exceptional care and create a warm and welcoming home for those who need it most.Staff and Management Issues
Reviews highlight concerns about the staff and management at Brooklands Care Home. One reviewer, Ana-Maria Paraschivu, alleges discrimination and poor treatment by the management, including being assigned to night duty despite requests not to and being reimbursed only a quarter of the value of broken glasses. Another reviewer, Ian Fry, criticizes the staff for treating residents poorly and accuses the manageress of making decisions for personal gain.
Facilities and Equipment
Ana-Maria Paraschivu also mentions that the care home is old and underequipped, with mostly agency staff working there.
Positive Experiences
On a more positive note, Allyson Scanlon praises the care her mother received at Brooklands, stating that the staff were kind and caring and provided the attention her mother needed.
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