Business Details
Emergency
services
Your Trusted Veterinary Care in Scarborough
Established in the heart of Scarborough, Alma Veterinary Surgery has been serving the local pet-owning community for decades. Our experienced team of veterinary surgeons and nurses provides comprehensive medical and surgical care for small animals, prioritising animal welfare and client education. We maintain high standards of care through modern facilities, advanced equipment, and continuous professional development. Our services include vaccinations, dental care, neutering, and chronic disease management, supported by a commitment to transparent communication and ethical practice. We collaborate with specialist referral centres for complex cases while maintaining a personal touch in our day-to-day operations. The practice has adapted to industry challenges by partnering with Aldgate Veterinary Hospital for out-of-hours emergencies, ensuring both staff well-being and quality patient care.With a focus on preventative healthcare and client support, we offer tailored pet care plans, dietary advice, and insurance guidance. Our team's extensive experience, including Joanne Woodward's 30-year nursing career and Heather Westron's directorship since 2000, underscores our dedication to veterinary excellence. We maintain a large free car park for client convenience and operate a structured appointment system to optimise service efficiency. Through community engagement and professional awards, we demonstrate our ongoing commitment to animal welfare beyond clinical practice.
Services
Vaccinations
Neutering
Dental Care
Chronic Disease Management
Pet Insurance Advice
Microchipping
Weight Monitoring
Flea & Tick Control
Prescription Diets
Emergency Referrals
Highlights and features
- We partner with Aldgate Veterinary Hospital for 24/7 emergency care
- Our team includes award-winning veterinary nurses with decades of experience
- We maintain modern facilities with ultrasound dental equipment and surgical suites
- We offer structured appointment systems with advance booking options
- We provide free annual booster reminders and weight monitoring services
Associations and certifications
- MRCVS
What people say
Caring, knowledgeable staff
Excellent service
Very committed and caring
Fast service
Helped through traumatic time
Services
Vaccinations
We provide essential vaccination programmes for dogs, cats, and rabbits starting from 5 weeks of age. Our protocol includes primary courses followed by annual boosters to maintain immunity against life-threatening diseases. The practice sends free reminders for subsequent vaccinations to ensure continuous protection.
Dental Care
Our dental services include ultrasonic scaling and polishing for existing dental disease, alongside preventative care advice. We treat common conditions like periodontal disease and offer tailored home care recommendations using proven techniques and products to maintain oral health.
Neutering
We recommend routine neutering for cats and dogs between 4-6 months, with breed-specific guidance for large breeds. Our surgical procedures follow best practice timelines for different species, including rabbits, with post-operative care instructions and follow-up checks included in the service.
Chronic Disease Management
For pets requiring long-term medication, we provide repeat prescriptions with regular health assessments. Our monitoring includes six-monthly check-ups for animals on continuous treatments, with blood pressure monitoring available for cats with kidney or heart conditions.
Emergency Referrals
Outside normal hours, we direct clients to Aldgate Veterinary Hospital for emergency treatment. This partnership ensures continuous care while maintaining staff well-being, with seamless case handover and follow-up care available at our main surgery during regular hours.
People
Heather Westron
Director
MRCVS-registered veterinary surgeon with 23 years' experience at Alma Veterinary Surgery. Oversees all medical and surgical operations while maintaining hands-on clinical practice. Holds particular interest in small animal surgery.
Amy Martindale
Veterinary Surgeon
MRCVS-qualified vet with experience in dentistry and internal medicine. Joined Alma in 2021 after working in America. Currently pursuing a certificate in Advanced General Practice.
Joanne Woodward
Veterinary Nurse
RVN-registered nurse with 30 years' experience. Specialises in surgical nursing and rescue animal care. Recipient of BSAVA Ray Butcher Award for community animal welfare contributions.
Karen Hepples
Veterinary Nurse
Longest-serving staff member with extensive nursing experience. Specialises in feline care and behaviour. Provides expert nursing support across all areas of the practice.
Laura Johnson
Receptionist
Joined the team in 2023 with prior public sector reception experience. Manages client communications and appointment systems while providing first-contact support for pet owners.
Questions
What emergency services do you provide outside normal hours?
We partner with Aldgate Veterinary Hospital in Bridlington for 24/7 emergency care. Our clients receive seamless referrals to this permanently staffed facility when we're closed.
How do I book a routine veterinary appointment?
We release half our appointments in advance and half daily from 8:30am. Please call during opening hours to book either advance or same-day consultations.
What pet healthcare plans do you offer?
We provide structured care plans including annual vaccinations, weight monitoring, and preventative treatments. These plans help spread costs while ensuring comprehensive preventative care for your pet.
Can you help with pet insurance queries?
We recommend lifelong pet insurance policies and assist with claims processes. While we don't sell insurance, we advise on suitable providers and policy types during consultations.
What facilities do you have for client convenience?
We offer a large free car park at the rear of our premises and metered spaces at the front. The practice maintains modern surgical facilities and ultrasound dental equipment for quality care.
How do you support ongoing pet health management?
We provide free annual booster reminders, weight checks, and six-monthly reviews for pets on long-term medications. Our team offers continuous support for chronic condition management.
