Providing exceptional care for your pets, with a personal touch
At Copeland Vets, we are a family-based small animal practice located in Ingleby Barwick, opened by Penny and Derek Copeland in 1999. Our aim is to provide you and your pet with the highest medical and surgical standards in a kind and caring environment. We understand that your pet is a beloved member of your family, and we are dedicated to providing the best possible care to ensure their health and wellbeing.
Our Services
We offer a wide range of services to cater to the needs of your pet, including consultations, vaccinations, surgeries, and diagnostic tests. Our experienced vets, nurses, and support staff are committed to providing a high level of care, and our modern facilities are equipped with the latest technology to ensure the best possible outcomes for your pet. We also offer a Pet Health Club, which is a preventative health care plan designed to provide your pet with the necessary vaccinations, parasite control, and health checks to keep them healthy and thriving.
About Our Practice
Our practice is accredited by the RCVS to tier 2 standard, ensuring that we maintain rigorous standards of care and professionalism. We have a team of experienced vets, nurses, and support staff who are dedicated to providing the best possible care for your pet. Our purpose-built premises are designed to provide a comfortable and stress-free environment for your pet, and we have a range of facilities, including a surgery, pharmacy, and laboratory, to ensure that we can provide the best possible care for your pet.
Why Choose Us
There are many reasons to choose Copeland Vets for your pet's care. We are a family-run practice with a passionate team of animal lovers who are dedicated to providing the best possible care for your pet. We have a modern, purpose-built facility with the latest technology and equipment, and we offer convenient opening hours with appointment times tailored to suit your needs. We also have a range of services, including a Pet Health Club and online shop, to make it easy for you to care for your pet.
Meet Our Team
Our team of experienced vets, nurses, and support staff are dedicated to providing the best possible care for your pet. We have a range of skills and expertise, from general consultations to advanced surgical techniques, and we are committed to staying up-to-date with the latest developments in veterinary medicine. We also have a range of facilities, including a surgery, pharmacy, and laboratory, to ensure that we can provide the best possible care for your pet.
Overall Experience
The overall experience of Copelands Veterinary Surgeons is overwhelmingly positive. The reviewers praise the practice for its friendly and welcoming staff, excellent customer service, and high-quality care provided to their pets.
Staff and Customer Service
The staff at Copelands are consistently described as friendly, caring, and compassionate. The reception staff are praised for their warm welcome and efficient service. The vets and vet nurses are commended for their professionalism, kindness, and ability to explain treatment options clearly and reassuringly.
Quality of Care
The quality of care provided by Copelands is highly praised by reviewers. The vets and vet nurses are experienced and skilled in providing top-notch care to a range of pets, from cats and dogs to hamsters and rabbits. The practice is also commended for its cleanliness and modern facilities.
Value for Money
While one reviewer mentions that the cost of treatment needs to be taken into account, the overall sentiment is that Copelands provides excellent value for money. The practice offers a health care plan that is considered to be fantastic and good value.
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