Partnering with you for IT excellence
LaneSystems is a leading IT solutions provider, dedicated to delivering top-notch IT support, consultancy, and management services to Small to Medium-sized Enterprises (SMEs) in the North East of England. With a reputation for going above and beyond, our team of experts has been providing professional and reliable IT solutions since 1994.
Our Ethos and Values
At LaneSystems, we believe in working with a company, not for a company. This ethos allows us to develop a strong bond of trust with our clients, providing tailored IT support contracts that cater to their specific needs. Our annual fully inclusive IT Support Contracts give our clients full confidence in their IT infrastructure, knowing that their professional IT Business Partner is always just a phone call away.
Our Services
LaneSystems offers a comprehensive range of IT services designed to meet the unique needs of SMEs in the North East of England. Our services include:
- IT Support: Our team of experts provides dedicated advice and managed business solutions tailored to your company's specific needs.
- IT Consultancy: Our IT consultancy services enable your organisation to make planned and impartial IT infrastructure decisions, delivered as objective-focused advice or as part of a larger, managed business solution.
- Cloud Services: Our cloud solution platform is based on Dell hardware architecture, with redundancy and resilience, situated within a North East England-based datacentre with high availability criteria.
- Cyber Security: We offer a range of cyber security services, including Cyber Essentials Plus certification, to help your business protect company data and information from vulnerabilities and security threats.
- Cloud Backups: Our efficient backup solutions ensure that your data is securely backed up and easily recoverable in the event of a disaster.
- Web Design: Our website design services range from brochure design to database-driven content-managed systems and eCommerce websites.
Meet the Team
Our team of experts is led by Managing Director Michel Lane, who believes in going the extra mile to deliver added value to our clients. Our team includes Galina Lane, Finance Director, Mark Shields, Operations Director, and Senior Technician Lee Horobin, among others. Together, we strive to provide exceptional IT solutions that meet the unique needs of our clients.
Overall Experience
The reviews for Lane Systems are overwhelmingly positive, with all reviewers giving a 5-star rating. The common thread among the reviews is the excellent service, professionalism, and helpfulness of the staff.
Staff and Service
The staff at Lane Systems are described as "good", "helpful", and "informative". The reviewers praise the company's ability to provide efficient and professional service, with one reviewer stating that the company "looks after their customers' best interests".
IT Support
Lane Systems' IT support is highlighted as a particular strength, with reviewers praising the company's ability to provide "fantastic levels of support and help". The company's competitiveness in terms of pricing is also mentioned as a positive aspect.
Long-term Relationships
Several reviewers have been using Lane Systems' services for many years, with one reviewer stating that they have been dealing with the company for almost ten years. This suggests that Lane Systems is able to build long-term relationships with its customers.
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