Business Details
22 Years
experience
Your Trusted IT Support Partner in Redbourn
Herts Computer Care has been serving Redbourn since 2004, building a reputation for quality IT services and rapid response times. Our team of fully qualified engineers brings over 50 years of combined IT and telecoms expertise, with individual careers spanning from 1984 and 1990. We specialise in computer repairs, network design, cloud backup solutions, VoIP systems, and POS installations, catering to both home users and SMEs. Our approach combines technical excellence with business acumen, delivering tailored solutions that align with client objectives while maintaining robust system infrastructure.We offer fully managed IT services with guaranteed SLA response times, remote assistance capabilities, and pre-approved fixed-cost services. Our commitment to quality is evidenced by our ISO 9001-inspired operational standards, comprehensive warranties, and full insurance coverage. With over 30 years of industry experience across telecoms and IT sectors, we provide both technical expertise and strategic business support to help clients maximise their technology investments.
Services
Computer Repairs
Data Transfer
Network Installation
Cloud Backup
VoIP Systems
POS Solutions
Performance Upgrades
Remote Office
Website Design
Email Servers
Details
- Year established: 2004
Highlights and features
- We offer 30+ years of combined IT and telecoms expertise since 1984
- Our engineers hold industry-recognised qualifications and certifications
- We provide guaranteed SLA response times for business continuity
- We implement robust system designs minimising business downtime
- We offer pre-approved fixed-cost services with comprehensive warranties
What people say
Prompt and friendly service
Sound technical knowledge
Quick to respond
Great company
Competent IT company
Services
Computer Repairs
We provide comprehensive computer repair services for all brands including Apple, Dell, and HP. Our qualified engineers handle hardware replacements, software troubleshooting, and virus removal with fixed-cost pricing. With over 30 years of combined experience since 1984, we offer rapid diagnostics and repairs minimising downtime for both personal and business users.
Cloud Backup
Our cloud backup solutions offer secure data storage with automated backups and rapid recovery options. Using encrypted connections and redundant storage systems, we protect businesses against data loss from hardware failure or disasters. This service ensures business continuity with 24/7 accessibility from any internet-connected device.
VoIP Systems
We implement VoIP communication solutions that reduce business phone costs while enhancing connectivity. Our systems support SIP trunks, virtual numbers, and cloud-based telephony with scalable infrastructure. This service integrates with existing IT systems while providing advanced features like call routing and voicemail-to-email functionality.
Network Installation
We design and install custom business networks tailored to specific requirements and budgets. Our solutions include wired/wireless configurations, security protocols, and remote access capabilities. With experience in enterprise-level deployments, we ensure reliable connectivity and secure data transmission across all business locations.
Performance Upgrades
Our performance optimisation services enhance computer efficiency through hardware upgrades and software tuning. We address bottlenecks in processing speed, storage capacity, and network throughput. This service extends device lifespan while improving productivity through faster system response times and reduced operational delays.
People
Shak Khoda
Lead Technical Engineer
With university degrees in IT and 30+ years' experience since 1984, Shak leads technical operations. He specialises in complex system diagnostics and network architecture, ensuring robust IT infrastructure solutions for business clients.
Simon Goodman
IT / Telecoms Expert
Simon brings telecoms expertise from 30+ years in the industry, including work with major UK carriers. He focuses on VoIP implementations and integrated communication solutions, combining technical proficiency with strategic business applications.
Vibs Gronne
Telecoms Expert
As telecoms specialist with 25+ years' experience, Vibs manages communication system deployments. He specialises in SIP trunking and NGN number implementations, delivering cost-effective telephony solutions for SMEs.
Kevin Lin
IT Engineer
Kevin provides technical support for network installations and cloud services. With 15 years' experience, he focuses on system integration and remote access solutions, ensuring seamless IT operations for business clients.
Tina Li
Accounts
Tina manages financial operations with 12 years' experience in business accounting. She ensures transparent billing processes and cost-effective service delivery, maintaining clear communication with clients regarding financial matters.
Questions
Which areas do you cover?
We cover Hertfordshire and surrounding counties including London, Bedfordshire, Essex, and Buckinghamshire.
Which payment methods do you accept?
We accept card payments and bank transfers for our IT services and computer repairs.
Which devices do you repair?
We repair all brands including Apple, Dell, HP, Acer, Lenovo, Toshiba, Asus, and Chromebooks.
Are your engineers qualified?
Yes, our engineers have industry certifications and 30+ years' combined experience since 1984.
Should I repair or replace my computer?
Repairs are usually cheaper, but consider replacement if costs exceed 60-70% of new device prices.
What is the average computer lifespan?
Typically 3-5 years, though proper maintenance can extend this to a decade or more.
