Empowering Homeowners to Create Warm and Beautiful Spaces
At Shoreham Fireplace Centre Ltd, we take great pride in offering one of the finest and most comprehensive fireplace ranges in the area. Our collection encompasses a wide variety of materials, from the finest marble to the most exquisite timbers, and a diverse range of styles, ranging from Regency to Victorian. We offer every fuel source, from solid fuel fireplaces and gas fireplaces to electric fireplaces, ensuring that we have the perfect fireplace for any room in your house.
Our business is built on quality and customer satisfaction, and we are grateful that a significant portion of our sales come from customer recommendation and repeat business. We would like to take this opportunity to thank all past and present customers for their support.
Our Range of Fireplaces
Our range of fireplaces is unparalleled in the area, and we are confident that we have the perfect fireplace to suit your needs. We offer a wide variety of period and modern fireplaces, including stone, marble, and cast iron fireplaces. Our collection includes every style, from the ornate and intricate designs of the Victorian era to the sleek and minimalist styles of the modern age.
In addition to our traditional fireplaces, we also offer a range of stoves, including gas, electric, and solid fuel stoves. Our stoves are designed to be both functional and stylish, and we have a range of sizes and designs to suit any space.
Fuel Options
We believe that every homeowner should have the freedom to choose the fuel source that best suits their needs, which is why we offer a range of fuel options. Our solid fuel fireplaces are perfect for those who want to enjoy the ambiance of a real fire, while our gas and electric fireplaces offer convenience and ease of use.
Our gas fireplaces are highly efficient and can be controlled with a simple remote control. Our electric fireplaces are also highly efficient and can be used with or without heat, making them perfect for use all year round.
Customer Service
At Shoreham Fireplace Centre Ltd, we are committed to providing excellent customer service. Our knowledgeable and experienced staff are always on hand to answer any questions you may have and to help you choose the perfect fireplace for your home. We offer a complete design service, from initial consultation to final installation, ensuring that your new fireplace is installed safely and to the highest possible standards.
We believe that our customers are our most valuable asset, and we are committed to providing the highest level of service to every customer. We are proud of our reputation for quality and customer satisfaction, and we are dedicated to maintaining these high standards.
Thank You
Once again, we would like to thank all past and present customers for their support. We are committed to providing the highest level of service to every customer, and we look forward to helping you choose the perfect fireplace for your home.
If you have any questions or would like to speak to one of our experienced staff members, please do not hesitate to contact us. We are always here to help.
Service and Quality
The quality of service and products offered by Shoreham Fireplace Centre has been a mixed bag. While some customers have reported positive experiences, others have been left feeling frustrated and even cheated.
Installation Issues
One of the major issues that customers have encountered is with the installation of products. Richard, the owner, has been commended for being helpful and knowledgeable in supplying products, but his installation team has been criticized for being unprofessional and overcharging. In one case, a customer was quoted a price of 580 for the installation of a multi-fuel stove, but the actual cost ended up being 800, with the customer being left to pay the additional cost without any warning.
Customer Service
The customer service at Shoreham Fireplace Centre has also been called into question. One customer was left feeling frustrated after being refused a refund for a non-fitting wood burning fire place, despite the owner's expertise. Another customer was left to find and pay someone else to fit the cowl, as the original fitter failed to complete the job.
Positive Experiences
However, not all customers have reported negative experiences. Some have praised the helpful and knowledgeable staff, as well as the variety of products available.
Negative Experiences
One customer reported a bad experience with the owner, Richard, who refused to refund the customer after the installation of a wood burning fire place was found to be non-fitting. Another customer reported poor communication from the owner, who failed to respond to their texts and phone calls.
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