Enhance Your Physical Appearance, Build Your Confidence
Southbourne Dry Cleaners, established in 2001, is your trusted partner for professional dry cleaning, ironing, and alteration services. Located in the heart of Southbourne, Bournemouth, we pride ourselves on providing exceptional customer care and meticulous attention to every garment.
Dry Cleaning
Our skilled technicians meticulously handle all types of garments, including:
- Wedding dresses and formal attire
- Suits and blazers
- Dresses and skirts
- Jackets and coats
- Lingerie and delicate fabrics
Ironing
For your added convenience, we offer expert ironing services for shirts, pants, dresses, jackets, and other garments.
Alterations and Repairs
From minor alterations to complete garment reconstructions, our experienced tailors can:
- Adjust dress lengths
- Hem trousers and skirts
- Repair tears and loose seams
- Replace buttons and zippers
- Restore and revitalise damaged garments
Our Commitment
At Southbourne Dry Cleaners, we are committed to:
- Exceptional Customer Service: Our friendly and knowledgeable staff are dedicated to providing personalized attention and clear communication every step of the way.
- Quality Craftsmanship: We use only the highest quality cleaning solutions and equipment to ensure your garments are returned to you in pristine condition.
- Fast and Efficient Service: We strive to complete all orders within 48 hours, ensuring you have your garments back when you need them.
Positive Experiences
The majority of customers have had a brilliant experience with the dry cleaning service. Many have praised the staff for their friendly and welcoming nature, with some even mentioning specific staff members who have gone above and beyond to help them. The quality of the cleaning and ironing services has also been commended, with many customers stating that their garments look like new after being cleaned and pressed.
Common Praise
- Friendly and welcoming staff
- High-quality cleaning and ironing services
- Garments look like new after being cleaned and pressed
- Staff are knowledgeable and provide sound advice
Negative Experiences
Unfortunately, some customers have had a terrible experience with the dry cleaning service. Some have reported receiving substandard cleaning, with marks and stains still present on their garments after cleaning. Others have experienced poor customer service, with staff being rude and unapologetic when issues arise.
Common Complaints
- Substandard cleaning, with marks and stains still present on garments
- Poor customer service, with staff being rude and unapologetic
- Long wait times and poor communication regarding completion dates
- In some cases, garments have been lost or damaged
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