Charminster Dry Cleaners are leading cleaning specialists with a collective 100 years of experience in the industry. Based in Bournemouth, our dedicated team of professionals take great pride in delivering a second-to-none service that is tailored to meet the unique needs of each and every customer. With most of our staff having always worked in the dry cleaning trade, we have become renowned for our friendly and helpful demeanour, our exceptional knowledge, and our ability to handle even the most difficult or unusual items with care and precision.
At Charminster Dry Cleaners, we strive for 100% customer satisfaction. We understand that when it comes to cleaning, there is no one-size-fits-all solution. That's why our professional team will take the time to discuss and choose the most appropriate cleaning method depending on the fabric and stains of each item. From traditional dry cleaning to the latest Wet Clean service, we utilize a range of modern methods to ensure that your garments are cleaned to the highest possible standard.
Our busy shop in Charminster Road has become a trusted destination for dry cleaning services in Bournemouth and beyond. With plenty of FREE parking spaces for our customers, we welcome visitors at any time during our opening hours. We are open Monday to Friday from 8am to 5pm, and on Saturdays from 9am to 4pm. Please note that during the current COVID situation, our opening hours may be subject to change.
Services
At Charminster Dry Cleaners, we offer a wide range of services to meet your cleaning needs. Whether you need a one-off dry cleaning service or a regular laundry pick-up, we have got you covered. Take a look at some of the services we offer:
- Dry Cleaning Services & Laundry: From shirts and trousers to curtains and duvets, we can clean anything you need with our expert dry cleaning services and laundry options.
- Ironing Services: Take the hassle out of ironing with our ironing services. We'll have your clothes looking crisp and crease-free in no time.
- Carpet Cleaning: Keep your carpets looking and feeling fresh with our professional carpet cleaning services.
- Domestic Services: From washing to folding, we can help you with all of your domestic cleaning needs.
- Alterations and Repairs: If your clothes need a little TLC, our alterations and repairs services can help. We can mend tears, adjust hems, and more.
- Curtain Cleaning and Re-hanging: Keep your curtains looking their best with our professional curtain cleaning and re-hanging services.
- Difficult To Clean Garments: If you have an item that's a little more challenging to clean, we can help. Our team has the expertise and equipment to handle even the most difficult garments.
- Domestic Washing Service: Whether you need a one-off wash or a regular laundry pick-up, we can help with our domestic washing service.
- Student Laundry Service: Heading off to university? Let us take care of your laundry needs with our student laundry service.
- Wedding Dress Cleaning: Make sure your wedding dress is in pristine condition with our professional wedding dress cleaning services.
Collection & Delivery Service
Can't make it to our shop? No problem! We offer a convenient collection and delivery service to make dry cleaning even easier. With agents across Bournemouth and Poole, including Ferndown, Christchurch, and Whitecliff, you can drop off your items at the agent most convenient for you, and we'll take care of the rest. We'll even return your cleaned items to the agent for you to collect.
Customer Satisfaction and Service Quality
The majority of the reviews indicate high levels of customer satisfaction and excellent service quality. Clients appreciate the staff's cheerfulness, helpfulness, and politeness. The quick service, good prices, and efficient collection and delivery have earned the business high praise.
Praise for Staff and Quality of Work
The staff are frequently complimented on their friendly and helpful nature. The quality of work is also highly praised, with customers appreciating the excellent cleaning of various items such as duvets, jackets, and suits. The ability to accommodate special requests and offer advice on cleaning methods has also been appreciated.
Complaints and Areas for Improvement
There are a few areas where the business could improve. A couple of customers have experienced poor customer service from one staff member, which has left a negative impression. Additionally, there have been issues with some items being damaged or lost during the cleaning process, leading to dissatisfaction.
Positive Comments Summary
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