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Here at Elite Laundry & Dry Cleaners, we are a family-owned, independent laundrette with over 20 years of experience in providing professional laundry and dry cleaning services to both domestic and commercial customers in Bournemouth and surrounding areas. Our commitment to our customers is to deliver quality, reliability, and exceptional customer service with every wash, ensuring your belongings are treated with care and precision.
Our Services
We offer a range of services to cater to your laundry and dry cleaning needs, including washing, drying, folding, dry cleaning, and ironing. Our team of professionals use environmentally friendly dry-cleaning procedures and high-quality detergents to ensure your clothes are clean, fresh, and crisp. Whether you require same-day service for a special occasion or need help with your weekly wash, we are here to help.
Domestic Laundry and Dry Cleaning
Our domestic laundry and dry cleaning services are designed to make your life easier. We understand how overwhelming laundry can be, which is why we offer a convenient solution to individuals and families who need help with their weekly wash. Our team will wash, dry, fold, and iron your clothes with precision and care, returning them to you clean, fresh, and ready to wear.
Commercial Laundry and Dry Cleaning
We also cater to commercial customers who need help with their laundry and dry cleaning needs. Whether you own a restaurant, hotel, or Airbnb, we offer free delivery and collection to save you time and effort. Our team will work with you to ensure your linens, tablecloths, and uniforms are cleaned to the highest standard, helping you maintain a professional image and reputation.
Why Choose Us?
At Elite Laundry & Dry Cleaners, we pride ourselves on our commitment to our customers, promising quality, reliability, and exceptional customer service with every interaction. Our team of professionals treat your belongings as their own, using environmentally friendly procedures to reduce the risk of damage. We also offer same-day service, free delivery and collection, and competitive pricing to ensure you receive the best value for your money.
Overall Experience
The majority of customers have had a positive experience with this laundry service, praising the friendly and professional staff, good value, and excellent results.
Staff and Service
The staff have been consistently described as friendly, chatty, and helpful. They are commended for their excellent service, with one customer mentioning that they go above and beyond to make life easier. The laundry service has also been praised for its reliability, with staff frequently collecting and delivering laundry to customers' offices.
Facilities and Amenities
One customer has mentioned the availability of Wi-Fi and change machines at the laundry facility, making it a convenient and comfortable place to do laundry.
Negative Experiences
However, not all customers have had a positive experience. Some have reported poor responsiveness, with one customer not receiving a reply to their inquiry. Another customer had a negative encounter with a rude staff member who was unwilling to accommodate their requests.
Conclusion
While the majority of customers have had a positive experience with this laundry service, there have been some instances of poor service and rude staff. Overall, the service is praised for its friendly and professional staff, good value, and excellent results.
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