Business Details
36 Years
experience
Emergency
services
Trusted Plumbing & Heating Company Services in Cambridge
Established in 1990, the Heating Company has built a reputation for excellence in heating and plumbing services across East Anglia. Our Gas Safe and OFTEC registered engineers deliver high-quality installations, repairs, and maintenance for residential, commercial, and landlord clients. With over 25 years of combined experience, we prioritise customer satisfaction through transparent communication, competitive pricing, and comprehensive guarantees. Our team of qualified professionals utilises industry-leading equipment to ensure efficient solutions tailored to individual client needs.Backed by a 10-year warranty on installations and a commitment to rapid response times, we maintain strong relationships with leading boiler manufacturers to guarantee optimal service outcomes. Our customer-centric approach has earned consistent five-star reviews for punctuality, technical expertise, and post-service follow-up.
Services
Boiler Servicing
Heat Pumps
Air Conditioning
Power Flushing
Landlord Services
Plumbing Repairs
Central Heating
Emergency Repairs
Annual Certifications
Underfloor Heating
Details
- Year established: 1990
Highlights and features
- Gas Safe and OFTEC registered engineers
- 25+ years of combined industry experience
- 10-year warranty on installations
- 100% customer satisfaction guarantee
- Emergency breakdown service available
Associations and certifications
- Gas Safe
- OFTEC
What people say
Engineer arrived on time
First class service
Knowledgeable staff
Fair pricing
Efficient repairs
Services
Boiler Servicing
Our Gas Safe engineers provide comprehensive boiler servicing for gas and oil systems. Regular maintenance ensures optimal efficiency, safety compliance, and extended equipment lifespan. We offer annual safety certifications for both residential and commercial properties.
Heat Pumps
We install air-to-water heat pump systems for domestic and commercial properties. These energy-efficient solutions utilise ambient air to provide sustainable heating and hot water, aligning with government environmental targets.
Emergency Repairs
24/7 emergency heating and boiler breakdown service ensures rapid response to urgent issues. Our qualified engineers resolve faults promptly, minimising disruption to residential and commercial clients.
Landlord Services
Specialist heating and plumbing services for landlords, including annual inspections, safety certificates, and full system installations. We provide CP12 certificates and tailored maintenance packages for property portfolios.
Power Flushing
Using Kamco equipment, we perform thorough power flushing to remove sludge and corrosion from central heating systems. This restores efficiency, improves heat output, and extends system longevity through proper inhibitor application.
People
Neil Pleasants
Managing Director
With 30+ years in residential and commercial heating sectors, Neil established the company in 1990. He oversees technical operations and maintains manufacturer partnerships with Worcester Bosch and Grant.
Kerrie Pleasants
Customer Care Director
Bringing extensive account management experience, Kerrie manages day-to-day operations and client relations. She ensures service delivery meets the company's 100% satisfaction guarantee.
Questions
Are your engineers Gas Safe registered?
Yes, all our heating engineers hold current Gas Safe registration and OFTEC certification for oil systems.
Do you offer emergency heating repairs?
We provide 24/7 emergency breakdown service for urgent heating and boiler issues across our service areas.
What areas do you cover?
We serve Cambridge, Newmarket, Bury St Edmunds, Ely, Haverhill, and surrounding East Anglia regions.
How often should boilers be serviced?
Annual servicing is recommended for safety compliance and maintaining manufacturer warranties on gas/oil boilers.
Do you provide landlord certificates?
Yes, our Gas Safe engineers issue CP12 Landlord Safety Certificates during annual inspections of rental properties.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and cheques for completed heating and plumbing work.
