Protecting Your Passion, Protecting Your Business
A Trusted Partner for Your Pet's Wellbeing
Sore Paws Veterinary Clinic stands out as a family-run independent practice in Newton Aycliffe and Winlaton, committed to providing exceptional care for all your furry friends. We treat cats, dogs, small furry pets, birds, and reptiles, offering comprehensive healthcare services with a personal touch.
A Comprehensive Care Approach
Our skilled team of experienced vets and nurses provide a wide range of services to keep your pet healthy and happy throughout their lives.
General Health & Wellness
- Routine vaccinations and boosters
- Parasite prevention and treatment
- Nutritional consultations
- Pet health plans for preventative care
- Regular health checks and examinations
Specialized Treatments
- Dental hygiene for healthy teeth and gums
- Weight management programs for healthy weight control
- Microchipping for pet identification
- Pet passport and export certificates for travel
- Out-of-hours care for emergencies and urgent cases
Tailored Care & Compassion
At Sore Paws, we believe in building close relationships with our patients and their owners. We treat every pet as an individual, considering their unique needs and personalities. Our staff is highly trained and dedicated to providing compassionate care and personalized attention.
Client-Centered Approach
We understand the importance of clear communication and transparent pricing. We offer:
- Automated appointment reminders through SMS
- Clear cost estimates before treatment
- Convenient online booking and registration
- Access to secure client records online
Join the Sore Paws Family
We invite you to explore our website and learn more about our services, facilities, and team. Get in touch today to schedule an appointment and experience the compassionate care your pet deserves!
Sore Paws Veterinary Clinic Review Summary
Staff and Service
Most reviewers praised the clinic's staff, describing them as "lovely", "kind", "caring", and "professional". The vets and receptionists were commended for their empathy and compassion, particularly in difficult situations such as euthanizing pets.
Positive Experiences
Some reviewers shared positive experiences, including successful surgeries, prompt treatment, and flexible appointment scheduling. The clinic's willingness to accommodate unusual cases, such as treating a hedgehog, was also appreciated.
Negative Experiences
However, a few reviewers reported negative experiences, including poor communication, lack of empathy, and hidden costs. One reviewer felt that the clinic prioritized payment over their pet's welfare, and another was shocked by a large bill following a surgery.
Complaints about Billing and Payment
A recurring theme among negative reviews was dissatisfaction with the clinic's billing and payment policies. Reviewers felt that the clinic was inflexible and uncaring when it came to payment plans, and that they prioritized profits over patient care.
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