Embracing the journey of life, one story at a time
At Westcliffe Care Home, we are dedicated to providing exceptional senior living, respite care, and healthcare services to our residents. Our beautifully designed accommodation, combined with our comprehensive range of activities and top-notch care, creates a truly unique and supportive environment that promotes independence, dignity, and quality of life.
Our Vision
Our vision is to own a happy home that has an excellent reputation locally. We strive to provide a relaxed, friendly atmosphere and a safe, yet rewarding and stimulating environment; a place that allows residents to conduct life as near to how they would in their own home, with as few "house rules" as possible. We aim to promote an environment of respect for residents, relatives, staff, and each other; enhancing life for all of us.
Our Services
We offer a wide range of services designed to cater to the unique needs of our residents. Our senior living services include luxurious accommodation, delicious meals, and a variety of activities to keep our residents engaged and active. Our respite care services provide temporary care for individuals who require short-term support, allowing their primary caregivers a much-needed break. Our healthcare services are tailored to meet the individual needs of our residents, ensuring they receive the highest level of care and attention.
Our Accommodation
Our beautifully designed accommodation features comfortable bedrooms, many with en-suite facilities, and beautifully appointed communal areas, including a spacious dining room, cozy conservatory, and stunning grounds. We take great pride in maintaining a clean, comfortable, and welcoming environment that feels like home.
Our Team
Our experienced and dedicated team is committed to providing exceptional care and support to our residents. We strive to create a sense of community and belonging, where our residents feel valued, respected, and cared for. Our team is trained to provide personalized care, tailored to meet the unique needs of each resident, ensuring they receive the highest level of care and attention.
Our Achievements
We are proud to have achieved a Band 5 rating, the highest rating possible, from Nottinghamshire County Council. We have also been awarded the Dementia Quality Mark for excellence in dementia care. Our latest CQC inspection report highlighted our excellent care, rating us as "good" in all 5 categories.
Overall Experience
The reviews suggest that the care home provides an excellent overall experience, with residents being well cared for and staff being fantastic, friendly, and helpful.
Care and Attention
The care home is praised for providing excellent care, taking the time to get to know each resident and their family, and learning their likes and dislikes. This personalized approach ensures that each resident receives tailored care and attention.
Staff and Environment
The staff are consistently described as lovely, friendly, and helpful, creating a warm and welcoming atmosphere. The smaller size of the care home is seen as a benefit, as it allows for a more intimate and family-like environment.
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