Business Details
Residential Care Home in Radcliffe-on-Trent
Westcliffe Care Home was established with a clear vision to create a warm, welcoming environment where residents feel at home while receiving exceptional care. Our approach prioritises individual needs, ensuring residents maintain their independence and dignity through personalised support. With a strong emphasis on community and companionship, we offer a range of services tailored to older adults, including those living with dementia. Our team is dedicated to fostering a safe, stimulating atmosphere where residents can thrive socially and emotionally. We hold accreditations such as the Dementia Quality Mark and a 5 Star Food Hygiene Rating, reflecting our commitment to excellence.Regular engagement with families and a focus on continuous improvement underpin our operations. Located in Radcliffe-on-Trent, we provide 24-hour residential, respite, and palliative care across thoughtfully designed accommodation. Our activities programme and nutrition-focused dining experience aim to enrich daily life, while modern amenities ensure comfort and accessibility. We pride ourselves on being rated 'Good' by the Care Quality Commission, a testament to our unwavering standards. Through transparent communication and a family-centred ethos, we strive to be the trusted choice for senior care in our region.
Services
Residential Care
Respite Care
Palliative Care
Day Care
Dementia Support
Activities Programme
Nutrition Services
End-of-Life Care
Personalised Care Plans
Family Engagement
Highlights and features
- We provide person-centred care tailored to individual needs and preferences
- Our staff received the Dementia Quality Mark for specialist support
- 24-hour on-site care ensures residents' safety and well-being
- Regularly updated activities programme maintains mental and physical engagement
- 5-star food hygiene rating with chef-prepared meals catering to dietary needs
Associations and certifications
- Care Quality Commission (CQC)
- Dementia Quality Mark
- 5 Star Food Hygiene Rating
What people say
Very friendly and supportive
Comfortable and beautifully decorated
Real home-from-home
Caring staff
Excellent personal service
Services
Residential Care
Our residential care provides round-the-clock support for older adults requiring daily assistance. Trained staff deliver personalised care plans while maintaining residents' independence. The service includes medication management, personal hygiene support, and mobility assistance within our secure, dementia-friendly environment.
Dementia Support
Specialist dementia care combines clinical expertise with compassionate support. Our team uses person-centred approaches to manage cognitive decline while maintaining quality of life. The service includes tailored activities, sensory stimulation, and family consultation to support residents' changing needs.
Respite Care
Flexible respite stays offer temporary care solutions for planned or emergency situations. The service includes full access to our facilities and care routines, allowing families to arrange care periods ranging from weeks to months based on availability.
Palliative Care
Compassionate palliative care focuses on comfort and dignity during life's final stages. Our multidisciplinary team works with healthcare professionals to manage symptoms while providing emotional support for residents and their families through this sensitive period.
Activities Programme
Daily activities maintain cognitive function and physical health through structured engagement. The programme includes arts and crafts, exercise classes, music therapy, and themed events designed to stimulate social interaction and personal interests.
People
Simon Hodgkinson
Co-Owner
Simon co-owns Westcliffe Care Home with Fiona, bringing extensive care sector experience. He oversees operational standards while maintaining hands-on involvement in resident welfare. His leadership focuses on implementing person-centred care principles across all services.
Fiona Hodgkinson
Co-Owner
Fiona co-owns Westcliffe Care Home, combining care expertise with hospitality management. She ensures high standards in daily operations and resident experience. Her approach prioritises creating a homely atmosphere while maintaining clinical excellence in care delivery.
Questions
What types of care does Westcliffe Care Home provide?
We offer residential, respite, and palliative care for adults over 65, with specialist dementia support. Our services include 24/7 personal care, tailored activities, and end-of-life support.
Are there facilities for residents with dementia?
Yes, we hold the Dementia Quality Mark and provide specialist dementia care. Our environment includes dementia-friendly design features and staff trained in person-centred dementia support techniques.
Can families visit residents at any time?
We welcome visitors at any time. Our open-door policy allows families to arrange visits around their schedules while respecting residents' privacy and routines.
How are dietary requirements managed?
Our catering team prepares three daily meals with options for special dietary needs, including texture-modified foods. We hold a 5 Star Food Hygiene Rating and regularly consult residents about menu preferences.
What happens during medical emergencies?
Staff respond immediately to emergencies with on-site first aiders available 24/7. We coordinate with local GPs and district nurses, with hospital referral arrangements for more serious cases requiring specialist treatment.
Are short-term stays available?
Yes, we offer respite care with flexible durations based on availability. This service provides temporary care solutions for planned breaks or unexpected situations requiring professional support.
