Business Details
26 Years
experience
Your Trusted Jewelry Store in Maidstone
Established in 2000 by Tony Townend, Mr T's Jewellers has built a reputation for quality craftsmanship and exceptional customer service. Our team combines traditional techniques with modern expertise, offering a comprehensive range of services including jewellery repairs, restorations, bespoke commissions, and our popular 'Cash for Gold' and 'Put By' services. We source products directly from industry experts in Hatton Garden, ensuring a diverse selection of contemporary and classic designs.With onsite expertise from goldsmith Zara Bullen and dedicated management from Sonia Jee, we maintain a family business ethos while embracing innovation. Our commitment to quality extends to watch repairs, rhodium plating, and intricate platinum work, completed within competitive timescales. We prioritise customer satisfaction through transparent communication and tailored solutions, whether you're purchasing a sentimental gift or restoring a cherished heirloom.
Services
Jewellery Repairs
Bespoke Design
Cash for Gold
Put By Service
Watch Repairs
Details
- Year established: 2000
Highlights and features
- We offer 23 years of experience in jewellery craftsmanship and sales
- Our onsite workshop completes routine repairs within hours
- Bespoke commissions created by first-class goldsmith Zara Bullen
- We provide interest-free 'Put By' payment reservations
- Our team combines traditional techniques with modern design expertise
Services
Jewellery Repairs
Our onsite workshop handles all routine alterations including ring resizing, chain repairs, and rhodium plating. Zara Bullen completes most repairs within hours using traditional goldsmithing techniques. We also offer specialist platinum and claw work with 10-day turnaround times.
Bespoke Design
First-class goldsmith Zara Bullen creates unique handmade pieces tailored to your specifications. Using traditional silversmithing techniques, we transform your ideas into wearable art with 4-6 week completion timescales. Each commission receives personal attention to detail.
Put By Service
Reserve items with a 10% deposit and pay balance over time. This interest-free service allows flexible payments until final balance clearance. Ideal for budget-conscious customers seeking quality jewellery without immediate full payment.
Cash for Gold
We offer competitive rates for unwanted gold and silver items. Our transparent valuation process ensures fair pricing based on current market values. Customers receive immediate payment upon acceptance of our valuation.
Watch Repairs
Experienced watchmaker handles all timepiece repairs with two-week turnaround times. Services include movement replacements, battery changes, and restoration work. Competitive pricing maintained for both modern and antique timepieces.
People
Lisa Townend
Owner
Continuing Tony's legacy since 2000, Lisa maintains traditional values while expanding services. She personally sources stock from Hatton Garden, ensuring quality and variety. Her leadership preserves the family business ethos and customer-focused approach established by her husband.
Sonia Jee
Manager
Managing Maidstone store since 2010, Sonia oversees 'Put By' and 'Cash for Gold' services. She prioritises customer satisfaction through informed service and sentimental restoration projects. Her management combines modern practices with traditional family business values.
Zara Bullen
Goldsmith
First-class BA graduate in Silversmithing and Goldsmithing, Zara provides onsite repairs and bespoke designs. With formal training from University for the Creative Arts, she combines traditional techniques with modern creativity. Specialises in custom commissions and intricate repairs.
Questions
What payment options are available?
We accept deposits through our 'Put By' service, allowing you to reserve items with 10% minimum payment and pay the balance at your convenience.
How quickly can repairs be completed?
Routine repairs like ring resizing typically finish within hours. More complex work such as platinum alterations takes up to 10 days, with bespoke commissions requiring 4-6 weeks.
Do you buy unwanted jewellery?
Yes, our 'Cash for Gold' service offers competitive rates for gold and silver items. We provide immediate payment following transparent valuation based on current market prices.
Can I customise jewellery?
Zara Bullen offers bespoke design services creating unique handmade pieces tailored to your specifications using traditional goldsmithing techniques.
Are watch repairs available?
Yes, our experienced watchmaker completes repairs within two weeks, including movement replacements and restoration work for both modern and antique timepieces.
