Trusted Island Experts for All Your Appliance Needs
Here at Diamond Isle Appliances, we're proud to be the Isle of Wight's leading service agents for a wide range of electrical appliances. With over 45 years of local experience, we've built a reputation for providing exceptional repairs, installations, and maintenance services to households across the island.
Our Expertise
As a family-run business, we take pride in our ability to offer a personal touch to each and every one of our customers. Our team of expert engineers has undergone rigorous training to ensure they're equipped to diagnose and repair even the most complex appliance faults. From washing machines and tumble dryers to ovens and hobs, we've got the expertise to get your appliances back up and running in no time.
Island-Wide Coverage
We understand the importance of reliable appliances for the safety and convenience of you and your family. That's why we're committed to providing island-wide coverage, no matter where you live on the Isle of Wight. Our engineers are familiar with the unique challenges of our island home, and we're dedicated to providing prompt, professional service to every corner of our community.
Our Services
As a comprehensive appliance repair company, we offer a wide range of services designed to meet the needs of our customers. From routine maintenance and repairs to installations and Portable Appliance Testing (PAT), we've got you covered. Our engineers are trained to work with a vast array of brands, including Xpelair, Vestel, Panasonic, Dimplex, LG, Beko, Samsung, Bush, Frigidaire, Liebherr, Haier, Baumatic, Gorenje, Midea, Nardi, Redring, Siltal, and Statesman.
Community Commitment
At Diamond Isle Appliances, we're passionate about giving back to our community. That's why we're proud to offer a Blue Light Discount to our hardworking heroes in the emergency services. We're also committed to supporting local charities and initiatives, because we believe in making a positive difference in the lives of those around us.
COVID-19 Precautions
During these unprecedented times, we're taking every precaution to ensure the safety of our customers and engineers. In line with government guidelines, we've introduced measures to minimize the risk of transmission, including enhanced hygiene protocols and social distancing measures. If you have any concerns or questions, please don't hesitate to contact us.
Overall Experience
The reviews of Diamond Isle Appliances are overwhelmingly positive, with most customers expressing their satisfaction with the company's service, efficiency, and professionalism.
Positive Aspects
- Efficient Service: Many customers praised the company's quick response time, efficient diagnosis, and prompt repairs.
- Friendly and Professional Staff: Reviewers commended the company's staff, particularly Dave, for their friendly, courteous, and professional demeanor.
- Reasonable Prices: Several customers mentioned that the prices were very reasonable and affordable.
- Expertise: The company's expertise in repairing various appliances, including washing machines, fridges, and cookers, was highly appreciated.
Negative Aspects
- Poor Communication: A few customers experienced poor communication, with difficulties in getting through to the company or receiving updates on their repairs.
- Inefficient Repairs: Some reviewers were dissatisfied with the repairs done, citing issues with the parts supplied or the quality of the work.
- Unreliability: A few customers reported instances of the company failing to turn up for scheduled appointments or not following through on their commitments.
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