Proudly Serving Customers throughout the UK
At Fireworld, we pride ourselves on being the go-to destination for all your fireplace needs. With over 30 years of experience, our team of experts has built a reputation for delivering top-notch products and exceptional customer service. Whether you're looking for a new fireplace, a bespoke surround, or a fitting service, we're here to help.
Our Services
We offer a wide range of services to cater to your fireplace needs. Our extensive collection of cast iron fireplaces, marble surrounds, and wooden surrounds is sure to impress. From traditional to modern designs, we have it all. Our services include:
- Fireplace installations: Our team of experienced fitters will ensure that your new fireplace is installed to the highest standard.
- Bespoke surrounds: We offer custom-made surrounds tailored to your unique interior design style.
- Fitting services: Our team will fit your new fireplace, ensuring a hassle-free experience.
- Free quotations: We provide free quotations for all customers, ensuring you get the best value for your money.
Our Products
At Fireworld, we take pride in our extensive range of products. Our collection includes:
- Cast Iron Fireplaces: Our range of cast iron fireplaces features stunning Victorian, Edwardian, and modern designs.
- Marble Surrounds: Our marble surrounds are available in a variety of styles, from classic to modern designs.
- Wooden Surrounds: We offer a range of wooden surrounds to match your interior design style.
- Fires and Suites: Our range of electric, gas, and woodburning stove fires is sure to meet your unique needs.
Our Team
Our team of experts has over 30 years of experience in the fireplace industry. We take pride in our attention to detail, exceptional customer service, and commitment to quality. Our team of Gas Safe Registered and HETAS-approved fitters will ensure your fitting service meets the highest standards.
Get in Touch
If you're looking for a fireplace solution, we're here to help. Contact us today to schedule a consultation with one of our experts. We'll work together to find the perfect solution for your unique needs.
Exceptional Customer Service Experience
The reviewers praised the exceptional customer service provided by the company, highlighting the friendly and helpful nature of the staff. Many reviewers mentioned the names of the staff members who went above and beyond to provide excellent service, such as Pat, Frank, and the fitters.
Professionalism and Efficiency
The company's professionalism and efficiency were also commended by the reviewers. They were impressed with the speed of delivery, installation, and fitting of their fireplaces, with some mentioning that the work was completed in half a day.
High-Quality Products
The reviewers were pleased with the high-quality products offered by the company, including marble fireplaces and gas fires. They appreciated the competitive prices and the wide range of choices available.
Minor Issues with Installation and Communication
However, a few reviewers experienced minor issues with the installation and communication from the company. One reviewer mentioned that their surround was scratched during installation, while another reviewer felt that the company did not communicate effectively about the installation process.
Disappointing Experiences
A few reviewers had disappointing experiences with the company, citing issues with faulty products, poor communication, and unfulfilled promises.
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