Delivering seamless specialist lending solutions
At West One, we pride ourselves on being the premier provider of specialist mortgages and property finance solutions. With over 15 years of experience in the industry, we have built a reputation for delivering seamless and integrated lending solutions that cater to the unique needs of homeowners, landlords, property investors, and developers alike.
Our Services
We offer a comprehensive range of financial products and services that cater to the diverse needs of our clients. Our services include:
Bridging Loans: Short-term, interest-only loans designed for those who require immediate access to capital.
Development Finance: Fast, efficient finance solutions for property developers requiring funding for residential-led developments.
Buy-to-Let Mortgages: First-charge buy-to-let mortgages offering flexibility to both amateur and professional landlords.
Second Charge Mortgages: A comprehensive range of second-charge mortgage products available for both residential and buy-to-let properties.
Residential Mortgages: We offer a comprehensive range of residential mortgage products to borrowers who are unable to obtain a high street mortgage.
What Sets Us Apart
At West One, we distinguish ourselves through our unique approach to credit risk, our advanced technology, and our personal approach to customer service. Our experienced team treats every customer and case individually, providing tailored solutions that meet their specific needs.
Our Expertise
With a proven track record of delivering expert solutions, our team of professionals has extensive knowledge of the specialist lending market. We possess a deep understanding of the property finance lifecycle, encompassing acquisition, planning, development, and sale.
Awards and Memberships
We are proud to be a member of the Association of Short-Term Lenders, the Finance & Leasing Association, and the Intermediary Mortgage Lenders Association, among others. Our commitment to professionalism and ethics is unparalleled in the industry.
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Product and Service Quality
The reviews highlight the varying experiences of borrowers and mortgage advisors when dealing with West One Loan. The majority of reviews praise the company's prompt response to queries, excellent customer service, and willingness to help borrowers achieve a positive outcome. Examples include the excellent service provided by Steve Mannakee, James, and Sandy, who went above and beyond to resolve issues and provide solutions.
Availability and Suitability
Some reviews highlight the company's ability to cater to borrowers with complex cases, offering a solution for borrowers who have been rejected by other lenders. For instance, West One Loan's niche is providing loans for difficult cases, which is beneficial for borrowers who have been rejected by high street lenders.
Communication and Transparency
While some reviews praise the company's communication and transparency, others expressed frustration with the application process, citing repetition and drawn-out procedures. Some reviewers found the application process to be antiquated and time-consuming.
Negative Experiences
Unfortunately, some reviewers had negative experiences with West One Loan. These include unsatisfactory treatment, poor advice, and misleading information. Some reviewers expressed disappointment and frustration with the company's failure to deliver on promises, including failing to complete contractual obligations.
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