Delivering quality care with compassion and respect
At St Thomas Medical Group, we are committed to providing high-quality healthcare services to our patients in Exeter and surrounding areas. Our team of experienced healthcare professionals is dedicated to delivering patient-centred care that is tailored to individual needs. We pride ourselves on our modern and well-equipped surgeries, where we strive to create a warm and welcoming environment for our patients.
Our Services
We offer a wide range of services to cater to the diverse needs of our patients. From routine health checks and screenings to specialist services such as occupational therapy, diabetes review, and asthma control, we are dedicated to providing comprehensive care to our patients. We also offer online services, including online consultations, repeat prescriptions, and access to medical records, making it easier for our patients to manage their health from the comfort of their own homes.
Our team of healthcare professionals is committed to staying up-to-date with the latest medical advancements and best practices, ensuring that our patients receive the most effective and evidence-based care. We also work closely with other healthcare providers and organisations to ensure that our patients receive seamless and coordinated care.
Our Values
At St Thomas Medical Group, we are guided by a set of values that are centered around our patients. We believe in providing personalized care that is respectful, compassionate, and empathetic. We are committed to being responsive to the needs of our patients, and we strive to deliver timely and effective care that meets the highest standards of quality.
Our Surgeries
We have four surgeries located in St Thomas, Exwick, and Exeter University Student Health Centre, making it convenient for our patients to access our services. Our surgeries are modern, well-equipped, and designed to provide a comfortable and welcoming environment for our patients.
Summary of Reviews
The reviews highlight several issues with the surgery, including long waiting times on the phone, difficulties in booking appointments, and poor receptionist service. Patients have reported being told to book phone calls instead of face-to-face appointments, and some have experienced rude or hostile treatment from reception staff. There are also concerns about the quality of care, such as missed appointments and poor communication. On the other hand, there are some positive comments about the medical team and the vaccination process.
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