Business Details
Emergency
services
Residential Care Home in Aldeburgh with 24-Hour Support
Garrett House Residential Home has been a cornerstone of elderly care in Aldeburgh since its inception. Established within a grand Victorian building, our home combines historical charm with modern care standards, offering residents a warm, family-oriented environment. Our team of experienced professionals, led by Manager Helen Osborne, delivers 24-hour person-centred care tailored to individual needs, supported by partnerships with NHS healthcare providers. We prioritise dignity, independence, and privacy, evidenced by our CQC registration and consistent positive feedback from residents and families.With 39 en-suite rooms, nutritious meals prepared using local produce, and a tranquil garden setting, we provide a secure and comforting space where residents thrive. Our commitment to excellence is reflected in regular staff training, rigorous compliance with care standards, and a focus on enhancing quality of life through tailored activities and end-of-life care. Families consistently highlight our compassionate approach, noting improvements in residents' well-being and the reassuring presence of attentive, skilled staff.
Services
Residential Care
24-Hour Support
En-Suite Rooms
Nutritious Meals
End-of-Life Care
Regular Activities
Hair and Beauty Salon
Physiotherapy
Occupational Therapy
District Nursing Services
Highlights and features
- We provide 24/7 residential care with a person-centred approach.
- Our team of experienced professionals ensures high standards of care.
- We are regulated by the Care Quality Commission (CQC).
- Nutritious meals tailored to individual dietary needs are included.
- End-of-life care provided in a peaceful, supportive environment.
Associations and certifications
- Care Quality Commission
What people say
Caring residential home
High standards of staff
Quality of life improved
Excellent traditional home cooking
Staff considerate
Services
Residential Care
Our residential care offers round-the-clock support for elderly residents in a secure, family-oriented environment. With 39 en-suite rooms and access to NHS healthcare professionals, we prioritise independence and dignity. Personalised care plans ensure residents receive tailored assistance while enjoying nutritious meals and recreational activities.
End-of-Life Care
End-of-life care is delivered with compassion and respect, ensuring residents remain comfortable in familiar surroundings. Our trained staff provide emotional and medical support for residents and families, maintaining a peaceful atmosphere. This service includes coordination with healthcare professionals to manage symptoms and enhance quality of life during final stages.
Nutritious Meals
Nutritious meals are prepared daily using local produce, with menus tailored to dietary requirements. Our catering team accommodates special diets while ensuring meals remain appetising and varied. Residents enjoy three-course meals in a formal dining room, with snacks and beverages available throughout the day to promote hydration and well-being.
Physiotherapy
Physiotherapy services help residents maintain mobility and manage chronic conditions. Delivered by NHS professionals, sessions focus on improving strength, balance, and independence. This service is integrated into care plans to enhance physical function and reduce discomfort, contributing to overall well-being and quality of life.
Regular Activities
Daily activities and entertainment programmes stimulate residents socially and mentally. From visiting entertainers to themed events, our schedule encourages engagement and enjoyment. These activities are designed to foster community spirit, reduce isolation, and provide meaningful experiences that enhance residents' happiness and emotional health.
People
Helen Osborne
Manager
Helen Osborne has worked at Garrett House since 1986, progressing from junior carer to Manager in 2024. She holds a diploma in care home management and leadership, ensuring residents receive dignified, high-quality care while collaborating with healthcare professionals to address modern care challenges.
Greta Cane
Deputy Manager
Greta Cane joined Garrett House in 2017 with a nursing background and experience in dialysis and trauma care. She is pursuing a Level 5 Management Diploma and focuses on delivering compassionate care, believing it to be a vocation that brings joy through helping others.
Deborah Knights
Medication Manager
Deborah Knights has over 30 years of experience at Garrett House, specialising in medication management since 2021. She ensures residents receive accurate prescriptions, trains senior carers, and collaborates with GPs and chemists to maintain safe, effective medication practices.
Lesley Mayhew
Office Manager
Lesley Mayhew has managed administrative operations at Garrett House since 2014, overseeing HR, finance, and staff training. Promoted to Office Manager in 2024, she ensures smooth day-to-day operations while maintaining a welcoming presence for residents and visitors.
Caroline Walker
Day Care Lead
Caroline Walker transitioned to elderly care after working in children's services. Specialising in end-of-life care, she develops palliative care plans to improve quality of life for residents nearing the end of their lives, focusing on comfort and dignity.
Questions
What types of care are available at Garrett House?
We offer residential care, 24-hour support, and end-of-life care tailored to individual needs.
Is Garrett House regulated by official bodies?
Yes, we are registered with the Care Quality Commission (CQC) and Suffolk County Council.
Can residents receive medical care on-site?
District nurses and NHS healthcare professionals provide medical support when required.
Are meals included in the care package?
Yes, nutritious meals tailored to dietary needs are provided three times daily.
What activities are available for residents?
We offer regular activities, visiting entertainers, and themed events to engage residents socially.
How can families stay informed about their loved ones?
Families receive regular updates, and our staff maintains open communication with residents and relatives.
