Craftsmanship at its best, where quality meets excellence
At Brooklands Jewellers, we take pride in offering a stunning range of fine jewellery and prestige pre-owned watches from our shop in West Byfleet, Surrey. Our team of fully trained jewellers, with over 90 years' combined experience, are dedicated to providing exceptional craftsmanship and customer service.
Our History
Brooklands Jewellers was founded in July 2010 by three skilled jewellers, a setter, and two mounters, who originally worked together in London's famous Hatton Garden. They started the workshop above our current premises in 2000, where they worked on pieces for their trade customers around the country. When Clarkes ceased trading in 2010, the opportunity to open their own jewellers arose, and Brooklands Jewellers was formed.
Meet the Team
Our team consists of Stewart, Dave, and Corinne, each with their own unique skills and experience in the jewellery trade. Stewart started in the jewellery trade in 1978, completing his apprenticeship as a diamond mounter. Dave followed in his father's footsteps, starting his apprenticeship in 1987 as a diamond setter. Corinne began her career in the trade at 14, working in an independent jewellers/silversmiths, before completing her NVQ in Diamond mounting and BA Hons at Surrey Institute in Farnham.
Our Services
We offer a range of services, including bespoke jewellery design and manufacturing, watch repair, and buying and selling of prestige watches. Our watch repair service covers everything from replacement straps, batteries, or strap adjustment to glass replacement, full servicing, and maintenance and repairs. We also offer a jewellery design service, where we work with our customers to create their perfect piece of jewellery.
Browse Our Collection
Our stunning range of fine jewellery includes rings, necklaces, bracelets, earrings, and watches. We also offer a selection of pre-owned prestige watches from renowned brands such as Cartier and Rolex, all serviced and sold with a year's guarantee. Whether you're looking for a special gift or a treat for yourself, we're confident you'll find something that catches your eye.
Overall Experience
The majority of customers have had an exceptional experience at Brooklands Jewellers, with many praising the jewellers' expertise, professionalism, and friendly service.
Praise for the Jewellers
Many customers have commended David and Stewart for their exceptional work, particularly in creating bespoke pieces and repairing jewellery. The jewellers have been described as "fantastic", "friendly", and "professional", with customers appreciating their attention to detail and ability to understand their requirements.
Quality of Work
The quality of the jewellery and repairs has been consistently praised, with customers describing the work as "first class", "excellent", and "to a very high standard". The jewellers' ability to recreate a lost ring and to repair sentimental items has been particularly impressive.
Customer Service
The customer service at Brooklands Jewellers has been described as "lovely", "refreshing", and "personal". Customers have appreciated the jewellers' willingness to listen to their needs and to provide helpful advice.
Negative Experience
One customer, however, had a disappointing experience, citing poor communication and a lack of apology when the shop was unexpectedly closed.
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