Business Details
21 Years
experience
Emergency
services
Small Animal Veterinary Care in Cumbria
Old Stone Vets has been dedicated to small animal veterinary care since its establishment in 2005. Our practice, with three branches in Alston, Stanhope, and Allendale, specialises in comprehensive small animal services, including consultations, vaccinations, surgical procedures, and emergency care. Our team of experienced veterinarians and support staff prioritises patient well-being and client education, maintaining a commitment to continuous improvement in facilities and service delivery. With a focus on compassionate care and clinical excellence, we serve pet owners across Cumbria and surrounding areas, offering tailored solutions for routine and complex veterinary needs.
Services
Consultations
Vaccinations
Neutering
Dental Care
Emergency Services
Pet Travel Certificates
Diagnostic Imaging
Hospitalisation
Details
- Year established: 2005
Highlights and features
- We have over 20 years of combined veterinary experience in small animal care
- Our dedicated team provides 24/7 emergency veterinary services
- We offer transparent pricing with clear cost explanations for treatments
- Our practice maintains modern facilities with digital diagnostic equipment
- We provide comprehensive pet travel health certification services
What people say
Prompt service
Professional and friendly
First class vets
Caring and compassionate
Thorough vetting process
Services
Vaccinations
We provide essential vaccination programs for puppies, kittens, and adult pets. Our services include core vaccinations against life-threatening diseases like parvovirus, distemper, and feline leukaemia. We offer tailored vaccination schedules and booster discounts to maintain immunity. Our veterinary team educates pet owners on vaccination importance and schedules.
Neutering
Our surgical neutering services cover spaying and castration for cats, dogs, and rabbits. We explain health benefits including disease prevention and behavioural improvements. The procedure includes pre-operative checks and post-operative care guidance. Our team provides detailed recovery instructions and follow-up support.
Dental Care
We offer comprehensive dental services including scale and polish procedures under anaesthesia. Our care addresses gum disease, tooth extractions, and malocclusion issues. We provide preventative advice on toothbrushing and dental diets. The practice uses modern equipment for thorough oral examinations and treatments.
Emergency Services
Our 24/7 emergency veterinary service handles critical cases including trauma and sudden illness. We have facilities for immediate treatment and overnight monitoring. The team provides pain management and stabilisation before specialist referral when needed. Emergency contact details are prominently displayed for after-hours access.
Pet Travel Certificates
We issue Animal Health Certificates for pet travel to EU countries. Services include rabies vaccination verification and official documentation. Our Official Veterinarians complete required paperwork within legal timeframes. We advise on pre-travel requirements and documentation validity periods for international journeys.
People
Karl Collins
Veterinary Surgeon
Graduated from Dublin in 2001, Karl has extensive experience in mixed and small animal practice. He co-founded Old Stone Vets in 2005 and oversees clinical operations across all three branches.
Rachel Collins
Veterinary Surgeon
Edinburgh graduate with mixed practice experience, Rachel specialises in small animal care. She joined Old Stone Vets in 2007 and leads clinical progression initiatives across the practice locations.
Ed Peacock
Veterinary Surgeon
Qualified from Glasgow University, Ed joined in 2019. He provides calm, reassuring consultations and has particular interests in dermatology and soft tissue surgery for small animals.
Kathryn Hayman
Veterinary Surgeon
Part-time practitioner at Stanhope surgery since 2025, Kathryn brings 15 years of small animal experience. She focuses on geriatric pet care and complex medical cases.
Victoria Bowman
Practice Manager
Victoria has managed accounts and operations since 2010. She coordinates staff schedules and ensures smooth administrative functioning while maintaining her family's dairy farm.
Questions
What small animal services do you offer?
We provide consultations, vaccinations, neutering, dental care, diagnostic imaging, hospitalisation, and 24/7 emergency services for small animals across our three Cumbrian branches.
Do you offer 24-hour emergency care?
Yes, our Alston branch has 24-hour emergency cover with on-call veterinary surgeons available for urgent cases outside regular hours.
How do vaccination schedules work?
Puppies start at 8-10 weeks with second dose at 12 weeks. Kittens begin at 9 weeks. Annual boosters maintain immunity, with specific schedules for different vaccines.
Can you assist with pet travel requirements?
We issue Animal Health Certificates for EU travel. Pets need rabies vaccination at least 21 days prior, with appointments required within 10 days of travel.
What payment methods do you accept?
We accept cash and card payments at all branches. Insurance claims require full payment upfront with subsequent reimbursement through your provider.
How do repeat prescription requests work?
Allow 2 working days for processing. Patients require re-examination every 3-6 months for medication continuation, with a £25 fee for non-urgent rechecks.