Exceptional service, tailored to your needs
A Leading Bicycle Retailer in Crowborough
Based in Crowborough, Bikes & Frames is a passionate team of cycling enthusiasts dedicated to offering a comprehensive selection of bicycles, components, and services to riders of all ages and abilities.
Our Expertise
Our knowledgeable staff has extensive experience in cycling, ensuring you receive expert advice on choosing the right bike, components, and accessories. We are committed to helping you find the perfect equipment to meet your needs and enhance your riding experience.
Widest Selection in the Area
Our extensive range includes top-quality bicycles from renowned brands like Santa Cruz, Orange, Hope, and many more. We also offer a diverse selection of components, from brakes and wheels to helmets and clothing.
Comprehensive Services
Beyond just selling bikes, we offer a comprehensive range of services to keep you rolling smoothly. Our skilled mechanics can perform thorough bicycle repairs, tune-ups, and custom builds.
What Makes Us Different?
- Customer-Focused: We prioritize outstanding customer service, ensuring a friendly and personalized experience for every customer.
- Quality Products: We only stock high-quality bikes and components from trusted manufacturers.
- Expert Advice: Our team is passionate about cycling and can provide valuable insights to suit your specific needs.
- Competitive Prices: We strive to offer competitive prices and regular promotions and discounts.
Our Philosophy
At Bikes & Frames, we believe cycling is a powerful way to stay healthy, explore new places, and connect with nature. We are dedicated to empowering riders of all levels to enjoy the joy of cycling.
Get In Touch
If you have any questions, need expert advice, or simply want to browse our impressive selection, feel free to visit us in-store or contact us today. We look forward to assisting you on your cycling journey!
Overall Impression
The reviews are overwhelmingly positive, with customers praising the excellent service, friendly staff, and expertise of the bike shop.
Service and Expertise
The shop's service is described as outstanding, with customers appreciating the quick turnaround, helpful advice, and professional work. The staff are knowledgeable and experienced, with one customer commenting on the owner's enthusiasm for MTB's.
Speed and Efficiency
Many customers praised the shop's speed and efficiency, with some receiving their orders or having their bikes repaired on the same day.
Product Range and Availability
Customers appreciated the wide range of brake spares and bike components available, with one customer commenting that the shop is one of the only places that shows correct pictures for all Hope caliper seals.
Communication and Customer Service
The shop's communication is praised for being friendly, helpful, and responsive, with customers receiving prompt replies to their emails and phone calls.
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