Business Details
11 Years
experience
Trusted Dog Care Services in West Oxfordshire
Established in 2015 by Jon and Clara Roff, My Best Friend Dog Care combines professional expertise with genuine passion for canine welfare. Our team delivers tailored dog care solutions across the UK, prioritising individual needs through services like day care, home boarding, and walking. With rigorous dog assessment processes and DBS-checked staff, we ensure safety and comfort. Our franchise network expands nationwide while maintaining localised care standards.We specialise in off-lead group walks and home-from-home boarding environments, supported by comprehensive insurance and council licensing. Regular client communication through 'pup dates' maintains transparency. Our operational history combines corporate management experience with hands-on pet care expertise.
Services
Doggy Day Care
Dog Walking
Home Boarding
Pet Sitting
Puppy Care
Details
- Year established: 2015
Highlights and features
- DBS-checked staff with rigorous dog assessment processes
- Nationwide network with localised home-from-home care
- Specialist off-lead group walks in secure environments
- Comprehensive insurance and council licensing coverage
- Established 2015 with proven franchise expansion success
Associations and certifications
- DBS checked
- Council licensed
What people say
Quality of service is astounding
Professional and reliable
Transformed my walks
Secure key holding service
Regular pup dates
Services
Doggy Day Care
Professional daytime dog supervision with structured play and exercise. Our home-based facilities accommodate up to four dogs, ensuring personalised attention. Services include two country walks daily and socialisation assessment for puppies.
Dog Walking
Secure group walking services with air-conditioned transport. Walks last minimum 45 minutes, conducted in safe off-lead areas with temperament-appropriate groupings. Available in three daily time slots.
Home Boarding
Personalised overnight stays in carers' homes with routine-matching care. Includes pre-visit consultations, medication administration, and regular photo updates during stays. Requires prior compatibility assessment.
Pet Sitting
Tailored 30-minute visits for feeding, watering, and brief exercise. Specialised in puppy care with age-appropriate toilet breaks. Available in three flexible daily time windows with consistent carer assignments.
Puppy Care
Specialist care for puppies under six months, including socialisation programmes and controlled play sessions. Services follow veterinary-recommended exercise guidelines with individualised attention to developmental needs.
People
Jon Roff
Founder
Former corporate business development professional with 8+ years' franchise management experience. Co-founded My Best Friend Dog Care in 2015, expanding through strategic franchising while maintaining operational standards.
Clara Roff
Founder
Experienced retail business owner who established My Best Friend Dog Grooming alongside the core care services. Combines practical pet care expertise with salon operations management experience.
Questions
What dog care services do you offer?
We provide doggy day care, home boarding, dog walking, pet sitting, and puppy care services across 10+ UK locations with DBS-checked carers.
Are your services insured and licensed?
Yes, we maintain full insurance coverage and hold required local council licenses for all our dog care operations.
How do you assess dog compatibility?
We conduct initial consultations and temperament assessments to ensure suitability for group activities, with ongoing monitoring during care periods.
Can you accommodate special requirements?
Yes, we administer medication, cater to senior dogs, and provide customised care plans following detailed client consultations.
How are carers selected?
All carers undergo home interviews, DBS checks, and receive comprehensive training before joining our network.
Do you offer emergency services?
While not a dedicated emergency service, we provide urgent care solutions with prior arrangement and availability confirmation.
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